Hala Almukhtar
Alpharetta,GA
Summary
Experienced professional with a proven track record of supporting executive leadership, poised to optimize organizational efficiency. Recognized for unwavering commitment to fostering team collaboration and consistently delivering exceptional results. Proficient in efficiently managing intricate schedules, orchestrating high-profile meetings, and handling sensitive information with utmost confidentiality. Adaptable and reliable, adept at seamlessly adapting to evolving demands and challenges.
Overview
6
6
years of professional experience
Work History
Consultant
InCommunity
04.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers and management to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
Senior Executive Assistant
InCommunity
09.2022 - 11.2023
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 5 executives.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Assisted senior management with major initiatives and projects.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Created expense reports, budgets, and filing systems for management team.
- Created regular reports and updated internal databases.
Operation Manager
Next Day Custom
06.2020 - 08.2022
- Identified and resolved unauthorized, unsafe or ineffective practices
- Devised processes to boost long-term business success and increase profit levels
- Partnered with vendors and suppliers to effectively manage and budget
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Assisted in recruiting, hiring and training of team members
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Coordinated leadership workshops to educate team members on best practices to optimize productivity
Internship Student
Cleveland Department Of Public Health
08.2019 - 03.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Interacted with client by phone, email or in-person to provide information
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
- Delivered clerical support by handling range of routine and special requirements
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Communicated with patients, ensuring that medical information was kept private
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
Education
Bachelor of Science - Healthcare Management
Cleveland State University
Cleveland, OH05.2020
Associate of Science - Health Sciences
Cuyahoga Community College
Cleveland, OH12.2018
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Time management
- Client rapport
- Project management
- Executive support
Accomplishments
- Executive Support & Coordination
Provided high-level administrative support, managing schedules, communications, and logistics to ensure seamless executive operations.
- Event Management & Logistics
Successfully organized and coordinated Arts InCommunity events, overseeing ticketing, communications, and attendee engagement.
- Stakeholder & Partner Relations
Acted as a key liaison between executives, partners, and community organizations, ensuring clear and effective communication.
- Process Optimization & Organizational Efficiency
Streamlined administrative processes, maintained accurate records, and enhanced workflow efficiency for better operational effectiveness.
- Newsletter & Internal Communications
Managed the Arts InCommunity newsletter, keeping stakeholders and subscribers informed about important updates and events.
- Financial & Budget Coordination
Assisted in financial processes, including tracking payments, coordinating with finance teams, and ensuring accurate record-keeping.
- Training & Onboarding Support
Facilitated training and onboarding for new team members, providing necessary resources and ensuring smooth transitions.
- Problem-Solving & Crisis Management
Quickly addressed last-minute changes, cancellations, and operational challenges to keep events and administrative tasks on track.
Timeline
Consultant
InCommunity
04.2024 - Current
Senior Executive Assistant
InCommunity
09.2022 - 11.2023
Operation Manager
Next Day Custom
06.2020 - 08.2022
Internship Student
Cleveland Department Of Public Health
08.2019 - 03.2020
Bachelor of Science - Healthcare Management
Cleveland State University
Associate of Science - Health Sciences
Cuyahoga Community College
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