Hala Arabi
Irving,TX
Summary
Dependable professional with strong interpersonal skills and a commitment to high job performance. Proven ability to foster positive interactions with customers and colleagues in retail settings. Recognized for teamwork and collaboration to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Caregiver
The Pearl
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Airport Agent Assistant
Frontier Airlines
11.2023 - Current
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided announcements to passengers to explain baggage procedures.
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Sold, printed, and issued tickets to guests.
- Checked baggage at gate and loaded onto ramp.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Collaborated with internal team to facilitate safe and on-time departure.
Produce Associate
Lowe's Food Store
08.2023 - 10.2023
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Blocked produce and culled damaged or spoiled pieces.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Collaborated with store management to align with objectives and provide quality produce.
Caregiver Attendant
The Pearl
04.2023 - 08.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier/Production Worker
Food Lion
06.2022 - 03.2023
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Stored food properly by adhering to food safety policies and procedures.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Sales Agent
T-Shirt Station Stores
03.2021 - 04.2022
- Copied customer designs and translated to functional print screens.
- Maintained relationships with clients through punctuality and excellent customer service.
- Designed and printed custom designs.
- Maintained production and processing equipment in clean states and good working order to optimize performance.
- Customized T-shirts and hats Designs
- Printed the requested Design or Wording as per the costumer’s request
- Offered different options to the Costumer to choose
- Explained the process And the duration of the process.
- Informed the costumer about the price and negotiated.
- Collected payments and Applied discounts.
- Hand over the products to the Costumer with a smile
- Maintained the cleanliness of the surroundings.
- Checked the inventory and let the owner knows if something needs to be ordered.
Airport Customer Service Agent
Royal Air Maroc
06.2018 - 08.2020
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Proven ability to learn quickly and adapt to new situations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Oversaw ticketing, gate and ramp services.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Education
Bachelor of Science - Nursing
ICFP Nursing School
Casablanca, Morocco07.2021
High School Diploma -
Tazota High School
El Jadida, Morocco2019
Skills
- Client assistance and communication
- Analytical problem solving
- Product safety and showcasing
- Pallet jack operation
- Sanitation management
- Cash handling
- Stock replenishment
- Safety protocols
Languages
French
Professional Working
Arabic
Native or Bilingual
English
Full Professional
Timeline
Airport Agent Assistant
Frontier Airlines
11.2023 - Current
Produce Associate
Lowe's Food Store
08.2023 - 10.2023
Caregiver Attendant
The Pearl
04.2023 - 08.2023
Cashier/Production Worker
Food Lion
06.2022 - 03.2023
Sales Agent
T-Shirt Station Stores
03.2021 - 04.2022
Airport Customer Service Agent
Royal Air Maroc
06.2018 - 08.2020
Bachelor of Science - Nursing
ICFP Nursing School
High School Diploma -
Tazota High School
Caregiver
The Pearl
Personal Information
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