Hala Mouaket
Little Elm,TX
Summary
At Lex's Plumbing, I excelled as an Office Administrator, enhancing office efficiency and customer satisfaction through expert office management and exceptional verbal communication. Skilled in database entry and fostering strong colleague relationships, I streamlined processes, negotiated costs, and played a pivotal role in team productivity and operational improvements. Qualified administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
10
10
years of professional experience
Work History
Office Administrator
Lex's Plumbing
03.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
Education
Bachelor of Arts - Graphic And Digital Design
Monmouth University
West Long Branch, NJ05.2003
Skills
Time Management
Office Administration
Administrative Support
Database entry
Office Management
File Organization
Customer Engagement
Verbal Communication
Document Management
Bookkeeping
Telephone reception
Customer Relationship Management (CRM)
Timeline
Office Administrator
Lex's Plumbing
03.2015 - Current
Bachelor of Arts - Graphic And Digital Design
Monmouth University
Similar Profiles
Jessica MeikoJessica Meiko
Bridal Consultant, Stylist, Seamstress at Lex's Of CarytownBridal Consultant, Stylist, Seamstress at Lex's Of Carytown
Ryan AldertonRyan Alderton
Work Experience at Cudgeegong Plumbing, Level Plumbing, EctWork Experience at Cudgeegong Plumbing, Level Plumbing, Ect
Kenneth PierceKenneth Pierce
Senior Superintendent/Estimator at Quail Plumbing, inc./Scottsdale Plumbing, inc.Senior Superintendent/Estimator at Quail Plumbing, inc./Scottsdale Plumbing, inc.