Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Halah Al-Zirj

Halah Al-Zirj

Mesa,AZ

Summary

I am a highly dedicated and reliable individual, known for my strong work ethic, and ability to thrive in high-pressure, fast-paced environments. I consistently demonstrate punctuality and commitment, balancing the demands of providing excellent customer service with the responsibility of managing and guiding a team. My ability to stay focused and organized while working directly with customers and overseeing staff ensures smooth operations, even in challenging situations. One of my key attributes is that I am results-driven.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Goldie's Sports Café
Scottdale, AZ
12.2024 - Current

My responsibility is to provide exceptional customer service in a dining establishment. This includes greeting guests, taking and delivering food and beverage orders accurately, ensuring guest satisfaction throughout their dining experience, and maintaining a clean and organized work environment. I also manage transactions, process payments, and collaborate with kitchen staff to ensure timely and efficient service. Strong communication, attention to detail, and the ability to work in a fast-paced environment are the essential tools to succeed in this role.

Cosmetologist/Nail Technician

Centre Point Nail Nalon
Phoenix, Arizona
11.2024 - 04.2025

As a licensed cosmetologist, my main goal is to possess strong attention to detail, artistic skill, good communication, and excellent customer service. Also, I aim to be skilled in applying the necessary hygiene protocols to maintain a safe and clean working environment for both myself and my clients.

Server

BrunchnSip
Phoenix, AZ
03.2024 - 10.2024

Held identical tasks and responsibilities as those at Goldie's Sports Café.

Server

Half Moon Windy City
Phoenix, AZ
12.2023 - 02.2024

Held identical tasks and responsibilities as those at Goldie's Sports Café.

Manager

Scramble, A Breakfast & Lunch Joint
Phoenix, AZ
09.2022 - 02.2024

I was overseeing the daily operations of a dining establishment to ensure high standards of food quality, customer service, and overall guest satisfaction. Responsibilities include managing staff, coordinating schedules, maintaining inventory and supplies, and ensuring compliance with health and safety regulations. I also handle budgeting, monitor financial performance, and implement strategies to drive revenue and profitability. Effective communication, leadership, and problem-solving skills are essential for fostering a positive work environment, and delivering an exceptional dining experience.

Leasing Application Coordinator

Progress Residential
Mesa, Arizona
08.2021 - 09.2023

I manage the administrative and operational aspects of the leasing process for residential or commercial properties. This role involves reviewing and processing rental applications, conducting background and credit checks, verifying applicant information, and ensuring compliance with leasing policies and fair housing regulations. I serve as a key point of contact between prospective tenants, property managers, and leasing agents, ensuring a smooth and efficient application experience. Strong organizational skills, attention to detail, and excellent communication are essential to succeed in this role.

Manager/Cashier

Little Caesars
12.2018 - 08.2020

As Little Caesars' manager overseeing the day-to-day operations of the restaurant, I ensure efficiency, profitability, and excellent customer service. Responsibilities include supervising and training team members, managing inventory and food preparation, maintaining cleanliness and safety standards, and ensuring compliance with company policies. The manager also handles scheduling, resolves customer concerns, monitors sales and labor costs, and helps drive team performance. Strong leadership, communication, and organizational skills are key to creating a positive work environment and delivering a fast, friendly, and high-quality experience to every guest.

Education

Cosmetology License -

Avalon Institute
Mesa, AZ
02.2022

High School Diploma -

Freeport High School
Freeport, IL
05-2019

Skills

  • Training new hires
  • Communication Skills
  • Time management
  • Scheduling
  • Call center
  • Customer service
  • Order Management
  • Problem solving
  • Conflict resolution
  • Guest engagement
  • Food Handlers Certificate
  • ServSafe certificate
  • Title 4 Certificate
  • Fast learner
  • Punctual

Certification

  • ServSafe Certificate
  • Title 4 Certificate
  • Food Handlers Certificate
  • Cosmetology Licenses

Additional Information

For Outstanding Participation In Avalon Institute's The U-Turn Foundation Cutting Event, 3.41

Timeline

Server

Goldie's Sports Café
12.2024 - Current

Cosmetologist/Nail Technician

Centre Point Nail Nalon
11.2024 - 04.2025

Server

BrunchnSip
03.2024 - 10.2024

Server

Half Moon Windy City
12.2023 - 02.2024

Manager

Scramble, A Breakfast & Lunch Joint
09.2022 - 02.2024

Leasing Application Coordinator

Progress Residential
08.2021 - 09.2023

Manager/Cashier

Little Caesars
12.2018 - 08.2020

Cosmetology License -

Avalon Institute

High School Diploma -

Freeport High School