I am currently Pursuing a bachelor’s degree in psychology at the University of San Francisco California. I contribute to the work place by expanding the client base through strategic service promotion and stellar communication, demonstrating exceptional team collaboration and sales proficiency. I look forward to achieving a career in the field of Psychology and hope to engage in child developmental psychology and forensic psychology.
Overview
4
4
years of professional experience
Work History
Nail Technician
Self Employed
San Francisco, CA & Los Angeles, CA
09.2023 - Current
Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Oversaw schedule to manage appointments of new and existing clients.
Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Responded to customer requests and concerns about gel application and nail art designs.
Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Team Member
Target
Los Angeles, CA
05.2024 - 08.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.
Barista
Starbucks
Los Angeles, CA
05.2024 - 07.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Cashier
Team Member
Sweetgreen
Westlake Village, CA
06.2022 - 05.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Prepared, Packaged, and Servers food
Managed cash register
Inventory
Restaurant Team Member
Jersey Mike's Subs
Westlake Village, CA
03.2021 - 06.2022
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• operated cash register
• Prepared meals
Sales Associate/ Social Media Manager
Ronelli Diamond Inc.
Los Angeles, CA
06.2020 - 02.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled transactions efficiently while adhering to company handling policies, ensuring accuracy in all financial exchanges.