Halbeydi Oronia
Hickory,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Staffing Specialist
Temps Plus Staffing
07.2024 - Current
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Recruited and trained over Number individuals to work in management, hospitality, maintenance, security detail, technology and community programs.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
Customer Service Representative
Graceland Management Services LLC
03.2020 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered fast, friendly, and knowledgeable inbound and outbound customer calls and managed routine questions and serviced complaints im English and Spanish
- Navigating through complex computer systems to provide the best solution for customers
Front Desk Receptionist
Mayfield Medical Center
08.2016 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Kindly helped patients with filling out paperwork both English and Spanish
Education
Diploma -
Mayfield High School
Mayfield, KY05.2013
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Language Spanish—Native/Bilingual
- Skilled Collaborator
- Committed High Achiever
- Solid Verbal and Written Communication
- Knowledge of Email, Microsoft
- Programs, RTO Pro Problem and resolution management
- Skilled Multi-task
- Leadership
- Billing Dispute Resolution
- Research
- Team Bonding
- Invoicing Proficiency
- Payments Posting
- Microsoft Office
- Spreadsheets and Journal Entries
- Evaluating Open Accounts
- Invoice Preparation
- Bilingual English/Spanish
Additional Information
- Altruism Award Year of 2023 Graceland Properties LLC
- Hard-working Dedication Year Award 2019 Mayfield Medical Center
Timeline
Staffing Specialist
Temps Plus Staffing
07.2024 - Current
Customer Service Representative
Graceland Management Services LLC
03.2020 - 05.2024
Front Desk Receptionist
Mayfield Medical Center
08.2016 - 01.2020
Diploma -
Mayfield High School
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