Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Halea Soderlin

Belvidere,TN

Summary

Dynamic Pharmacy Operations Manager at Walgreens with a proven track record in workflow optimization and team building. Enhanced pharmacy efficiency through innovative inventory management and streamlined processes, significantly reducing patient wait times. Committed to patient safety and staff training, fostering a collaborative environment to address concerns and improve service quality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
11.2012 - Current


  • Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
  • Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
  • Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
  • Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
  • Facilitated seamless transitions between shifts by creating comprehensive handoff procedures, ensuring efficiency and consistency in pharmacy operations.

Education

Certificate - Pharmacy Technician

Northeast Alabama Community College
Rainsville, AL

Skills

  • Medication dispensing
  • Workflow optimization
  • Direct patient care
  • Patient safety
  • Team building
  • Operations management
  • Insurance billing
  • Staff training
  • Inventory control
  • Policy enforcement

Certification

PTCB Certified and State Licensed

Timeline

Pharmacy Operations Manager

Walgreens
11.2012 - Current

Certificate - Pharmacy Technician

Northeast Alabama Community College

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Halea Soderlin