Halee Franke
Genoa City,WI
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
10
10
years of professional experience
Work History
Lead RCM Specialist
AdaptHealth LLC
04.2023 - Current
- Served as a subject matter expert on reimbursement regulations, maintaining up-to-date knowledge of industry best practices and compliance requirements
- Trained, evaluated, and challenged team of 20+ personnel.
- Monitored team KPIs and employee performance and adjusted plans to meet daily and monthly goals
- Strengthened team relationships and effectiveness with hands-on and motivational approach
- Conducted regular audits of charge capture systems to identify potential issues or areas for improvement within the revenue cycle process
- Performed root cause analysis to identify issues affecting revenue cycle performance, implementing corrective actions to drive improvement
- Reviewed contracts with third-party payers to ensure optimal reimbursement rates were negotiated effectively.
- Conducted audits of registrations, insurance verifications, and insurance denials.
- Collaborated with cross-functional teams to develop and implement revenue cycle policies and procedures
Clinic Manager
Glassman Neuropsychology Associates
10.2021 - 04.2023
- Oversaw all aspects of practice, legal, and contract work.
Clinic Supervisor
IL Foot & Ankle
05.2020 - 10.2021
- Mentored staff members, monitored completion of all duties and provided support to enhance performance
Insurance Coverage Supervisor
Joints In Motion
05.2014 - 05.2020
- Established all internal controls and policies.
Education
Pharmacy Technician -
Milwaukee Area Technical College
Milwaukee, WI12.2012
High School Diploma -
Whitnall High School
Greenfield, WI06.2010
Skills
Exceptional oral and written communication
Time and priority management
Ability to work under pressure
Flexibility
Attention to detail
Effective multitasking
Bookkeeping (A/P & A/R)
Advanced MS office suite knowledge
Timeline
Lead RCM Specialist
AdaptHealth LLC
04.2023 - Current
Clinic Manager
Glassman Neuropsychology Associates
10.2021 - 04.2023
Clinic Supervisor
IL Foot & Ankle
05.2020 - 10.2021
Insurance Coverage Supervisor
Joints In Motion
05.2014 - 05.2020
Pharmacy Technician -
Milwaukee Area Technical College
High School Diploma -
Whitnall High School
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