Reliable and detail-focused individual with positive, upbeat attitude, committed to delivering high-quality service.
Overview
13
13
years of professional experience
Work History
Dry Cleaner
Quality Cleaners
09.2023 - Current
Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
Sorted and counted articles removed from dryers to fold, wrap or hang items.
Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Registered Dental Assistant
Major Smiles
04.2016 - 08.2019
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Documented patient dental health information, medical history, and vital signs for future reference.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
Explained treatment procedures and instructed patients on home care guidelines.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Verified patient insurance eligibility and benefits.
Exposed, developed and mounted dental x-rays.
Scheduled and confirmed patient appointments.
Registered Dental Assistant
Element Dental
09.2011 - 04.2016
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Documented patient dental health information, medical history, and vital signs for future reference.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
Explained treatment procedures and instructed patients on home care guidelines.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Verified patient insurance eligibility and benefits.
Exposed, developed and mounted dental x-rays.
Scheduled and confirmed patient appointments.
Education
Dental Assisting
Allied Health Careers
Austin, TX
07.2010
Bryan High School
Bryan, TX
05.2009
Skills
Scheduling appointments
Teamwork
Problem-solving
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Adaptability and flexibility
Cash handling
Timeline
Dry Cleaner
Quality Cleaners
09.2023 - Current
Registered Dental Assistant
Major Smiles
04.2016 - 08.2019
Registered Dental Assistant
Element Dental
09.2011 - 04.2016
Dental Assisting
Allied Health Careers
Bryan High School
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