Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Halee Nielson

Richfield

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment while maintaining strict confidentiality. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Private Hospice Caregiver

Barney Trucking
01.2025 - 04.2025
  • Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
  • Provided emotional support to clients who were dealing with depression or anxiety issues related to aging or health conditions.
  • Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
  • Administered prescribed medications according to physician instructions and monitored for adverse reactions.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.

Office Manager

Buchanan Development LLC
01.2019 - 11.2024
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Created spreadsheets in Excel to track data.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Generated invoices for clients and tracked payments received from customers.
  • Developed and maintained agreements to standardize terms and conditions between company and subcontractors or consultants.
  • Addressed customer inquiries regarding contract terms or any associated disputes.
  • Oversaw scheduling of appointments and meetings, optimizing executive time management.

Certified Nursing Assistant

Stonehenge Of Richfield
04.2019 - 01.2021
  • Participated in educational programs related to nursing assistant skills development.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.

Dietary Aide

Stonehenge Of Richfield
09.2017 - 04.2019
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Treated patients and team members with dignity and respect.
  • Stocked supplies in dining areas as needed.
  • Assembled and served meals according to specific guest requirements.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned and maintained dining room during and after each meal service.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Delivered meals to residents and patients in their rooms when requested.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays for patients upon request.

Education

Associate of Science - General Studies

Weber State University
Ogden, UT
05-2025

High School Diploma -

Mountain Heights Academy
05-2019

Certificate - Certified Nursing Assistant

Snow College
07-2018

Skills

  • Human Resources
  • Operations Management
  • Data Entry
  • Customer Service
  • Policy Development
  • Contract Administration
  • Team Supervision
  • Expense Reporting
  • Bookkeeping
  • Workforce Management
  • Billing
  • Microsoft word
  • Microsoft Excel
  • Quickbooks Online
  • Quickbooks Workforce
  • Training and Coaching

Certification

  • General Contractors License
  • Certified Nursing Assistant

Education and Training

other,other,false

Timeline

Private Hospice Caregiver

Barney Trucking
01.2025 - 04.2025

Certified Nursing Assistant

Stonehenge Of Richfield
04.2019 - 01.2021

Office Manager

Buchanan Development LLC
01.2019 - 11.2024

Dietary Aide

Stonehenge Of Richfield
09.2017 - 04.2019

High School Diploma -

Mountain Heights Academy

Certificate - Certified Nursing Assistant

Snow College

Associate of Science - General Studies

Weber State University