Haleemah Lakhani
El Cajon,CA
Summary
Proven track record in customer service and cash handling, demonstrated at Mochinut where I enhanced customer loyalty through professional conflict resolution. Skilled in training employees and maintaining high accuracy in transactions, I bring both reliability and a strong work ethic to the team, ensuring operational excellence and improved customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier/Cook
Mochinut
02.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prepped, Decorated and cooked all donuts , chicken and boba drinks
- Cleaned entire store
- Trained new Employees
Cashier
Target
12.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Host/Cashier
Roscoes House Of Chicken And Waffles
06.2022 - 01.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Associate of Arts - Law (Pre-Law)
Santa Ana College
Santa Ana, CA01.2025
High School Diploma -
Santa Ana High School
Santa Ana, CA05.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Professionalism and Courtesy
Timeline
Cashier/Cook
Mochinut
02.2024 - 04.2024
Cashier
Target
12.2023 - 12.2023
Host/Cashier
Roscoes House Of Chicken And Waffles
06.2022 - 01.2023
Associate of Arts - Law (Pre-Law)
Santa Ana College
High School Diploma -
Santa Ana High School
Similar Profiles
Anastasia SirotinAnastasia Sirotin
Front of House Staff Member at MochinutFront of House Staff Member at Mochinut
Eh Ywa PawEh Ywa Paw
Crew Member at MochinutCrew Member at Mochinut
Dat NguyenDat Nguyen
Mochinut Manager at MochinutMochinut Manager at Mochinut
Emmy HoEmmy Ho
Crew Member at MochinutCrew Member at Mochinut
Rocio CarrilloRocio Carrillo
Training Ambassador at Better Buzz CoffeeTraining Ambassador at Better Buzz Coffee