Haleesah Gibson
Valley Stream,NY
Summary
Highly motivated public health professional with a Master's in Public Health seeking a challenging role to apply expertise in epidemiology, health policy, community health, and research. Committed to making meaningful contributions to public health initiatives, promoting health equity, and addressing community health challenges. Excited to utilize academic knowledge and skills to positively impact population well-being.
Overview
4
4
years of professional experience
Work History
Care Coordinator
Central Nassau Guidance And Counseling Center
04.2024 - Current
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Conducted thorough assessments of patient needs to devise personalized care plans, addressing both health and social determinants.
- Facilitated access to a wide range of community services, such as medical, behavioral, residential, entitlement, and others essential as per the interdisciplinary care plan.
Surgical Scheduler/PSR
Summit Health
03.2022 - 04.2024
- Enhanced patient experience by successfully greeting and scheduling appointments for over 50 patients daily, resulting in a seamless flow of hospital and ambulatory admissions/procedures
- This contributed to a 15% increase in patient satisfaction
- Efficiently managed 60+ calls daily, promptly addressing patient needs promptly and directing messages to relevant physicians
- Achieved streamlined processes by requesting medical records and completing chart preparation, enabling physicians to review patient health history records before visits, exams, evaluations, procedures, or treatments
- Administered psychological and neuropsychological testing through CNS, ensuring accurate and comprehensive assessments for patient care.
Community Outreach Coordinator Intern
Suny Downstate
05.2023 - 12.2023
- Promote health and disease prevention initiatives tailored to culturally diverse urban and immigrant communities
- Develop and implement outreach strategies to engage with diverse community members
- Organize and conduct health education/prevention seminars and workshops
- Coordinate health screenings, including cardiovascular and diabetes risk assessment.
Community Support Specialist Lead
Public Consulting Group
10.2021 - 02.2022
- Supervised a team of 15 Community Support Specialists and facilitated seamless collaboration with over 70 remote Contact Tracers, eciently addressing and supporting the identified needs of contacts
- Successfully forged partnerships with local health departments and county agencies, implementing targeted solutions for COVID-19 patients and contacts
- Identified resources, such as housing, food banks, mental health services, and community programs, led to a 30% increase in patient support and satisfaction
- Proactively developed and maintained comprehensive lists of available resources by county, ensuring a readily accessible database to address evolving needs.
Contact Tracer
Public Consulting Group
12.2020 - 10.2021
- Established ongoing communication with contacts to assess symptoms, ensuring strict compliance with quarantine and proactively addressing social support needs while expertly reporting arising issues
- Utilized dynamic communication, interpersonal skills, cultural competency, tactful language, and empathetic interviewing skills to establish rapport and trust with patients of diverse backgrounds
- Successfully collected and documented relevant information, including contact demographics, underlying medical conditions, and other risk factors, contributing to comprehensive and well-informed decision-making.
Education
MPH in Health Policy & Management, Program Design and Evaluation, Healthcare Advocacy & Politics, Access, Cost & Quality of Care, Health Services Research Design & Methods, PH Leadership in Interprofessional Practice, Health Management Con., Biostatistics -
Suny Downstate
12.2023
B.S in Health Science -
Long Island University
05.2021
Skills
- Microsoft Office
- Google Workspace
- Public Speaking
- Community Outreach
- Critical Thinking
- Effective Communication
- Interpersonal Skills
- Case Management
- Documentation
- Organizational Skills
Awards
- Rising Star Award, Summit Health, 07/01/22
- New York Contact Tracing Initiative Certificate of Recognition, Public Consulting Group, 02/01/22
Timeline
Care Coordinator
Central Nassau Guidance And Counseling Center
04.2024 - Current
Community Outreach Coordinator Intern
Suny Downstate
05.2023 - 12.2023
Surgical Scheduler/PSR
Summit Health
03.2022 - 04.2024
Community Support Specialist Lead
Public Consulting Group
10.2021 - 02.2022
Contact Tracer
Public Consulting Group
12.2020 - 10.2021
MPH in Health Policy & Management, Program Design and Evaluation, Healthcare Advocacy & Politics, Access, Cost & Quality of Care, Health Services Research Design & Methods, PH Leadership in Interprofessional Practice, Health Management Con., Biostatistics -
Suny Downstate
B.S in Health Science -
Long Island University
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