Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Haleh Popal

Pasadena,CA

Summary

Enthusiastic recent graduate of a medical assisting program with 5+ years of experience in customer service. A responsible employee who is dedicated to helping others. Able to complete tasks quickly and efficiently while maintaining a positive attitude. Dedicated to providing excellent service. Experience taking vital signs, charting, assisting physicians in minor office procedures, and always uphold patient confidentiality. An excellent communicator verbally and written.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista/Cashier

Rustic Bakery
01.2020 - 08.2023
  • Established professional relationships with customers and co-workers.
  • Took phone calls to take orders from customers.
  • Kept timely flow of cashiering and making drinks during rush hour.
  • Greeted customers upon entrance.
  • Stocked up supplies.
  • Engaged with customers to ensure they feel taken care of and welcomed.
  • Kept work station clean at all times.
  • Maintained food safety by washing hands to prevent cross contamination, wearing gloves when necessary, and washing hands after handling cash.
  • Maintained personal hygiene by making sure to come to work presentable.

Medical Assistant Extern

Kaiser Permanente
05.2023 - 06.2023
  • Roomed 30 patients each day, took vital signs including blood pressure, weight, and height.
  • Updated patient charts with information including vital signs and tobacco history
  • Maintained HIPAA compliance.
  • Gained experience in using Epic/HealthConnect.
  • Built trust with patients and co-workers.
  • Assisted in minor office procedures including suture removal. Witnessed suturing and hematoma drainage. Looked over X-rays with physician.
  • Assisted in sizing crutches, wound care, sizing leg braces.
  • Instructed patients on after care for wounds and ambulatory devices.
  • Scheduled follow ups for patients. Scheduled services such as physical therapy, acupuncture, and OMT.
  • Communicated clearly with physicians about patient needs and on abnormal vital signs.
  • Stocked up rooms when needed.
  • Processed new patient paperwork ensuring everything was filled out.
  • Faxed patient paperwork. Scanned documents

Barista/Cashier

Good Earth Natural Foods
06.2018 - 03.2020
  • Made variety of drinks including smoothies, juices, and coffee drinks thus learning multiple skills. Learned multiple recipes.
  • Made sure coffee and tea pots were stocked.
  • Learned how to close espresso machine and juicer.
  • Helped co-workers when their work stations were overwhelmed.
  • Made sure vegetables and fruit were rotated and fresh

Education

Certificate - Medical Assisting

College of Marin
Greenbrae, CA
05.2023

High School Diploma -

The Marin School
San Rafael, CA
06.2019

Skills

Communication

Ability to work under pressure

Quick decision making

Charting

Microsoft Office

Medical terminology

Time management

Teamwork

Attention to detail

Customer service

Certification

  • BLS certification
  • Food Handlers card
  • Medical Assisting diploma

Additional Information

References:


Julie Miller

628-234-8534

Jmiller@marin.edu

Professor at College of Marin; Medical Assisting Program

-

Ofer Eibshutz MD

415-444-2900

oeib@hotmail.com

Chief Physician at Kaiser Occupational Medicine San Rafael

-

Hasini Perera

415-320-5406

hasini.d.perera@kp.org

Manager at Kaiser Occupational Medicine San Rafael

-

Kris Fogerty

510-444-9303

kfogerty@rusticbakery.com

Assistant Manager at Rustic Bakery Tiburon

-

Jamila Gul

925-262-7253

Jamila.Gul@kp.org

Senior Director IT Engineering Applications at Kaiser Permanente

Timeline

Medical Assistant Extern

Kaiser Permanente
05.2023 - 06.2023

Barista/Cashier

Rustic Bakery
01.2020 - 08.2023

Barista/Cashier

Good Earth Natural Foods
06.2018 - 03.2020

Certificate - Medical Assisting

College of Marin

High School Diploma -

The Marin School

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Haleh Popal