Professional and knowledgeable office clerk offering experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Hi, I’m
Halei Gustafson
Huron,TN
Summary
Overview
5
years of professional experience
Work History
JMS Russel Metals
Receptionist/Administrative Assistant
08.2021 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Pilot Travel Centers
Cashier/Cook
10.2018 - 12.2020
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Southern New Hampshire UniversityHooksett, NH
Associate of Science from Accounting
02.2024
University Overview
- Honor Roll
- 4.0 GPA
Skills
- Customer Service
- Document Retrieval
- Cash Deposit Preparation
- Excel Spreadsheets
- PC Proficiency
- Phone Call Answering
- Administrative Support
- Typing Proficiency
- Complex Problem-Solving
- Multi-Line Phone Systems
- Filing
- Spreadsheets
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