Hardworking multidisciplinary worker with a strong ability to prioritize, multitask, and maintain customer satisfaction in fast-paced environments. Known for exceeding company expectations and contributing to team success across various industries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
TAX PREPARER
Freelance / Contract
01.2025 - Current
Prepare and file tax returns for individuals and small businesses. Ensure compliance with federal and state regulations, explain deductions and credits, and provide financial guidance.
RADIATION SERVICE SPECIALIST
STERI-TEK LLC
09.2022 - 12.2024
Prepared and edited reports, documentation, and presentations using Microsoft Office applications. Communicated with customers, providing timely updates on project status.
CALL MONITORING REPRESENTATIVE
HUB INTERNATIONAL
04.2021 - 09.2022
Reviewed customer account information to resolve issues, made outbound calls, and performed quality analysis. Identified trends in account histories to improve accuracy and service.
Education
B.S. - PHYSICS
DILLARD UNIVERSITY
05.2019
Skills
Tax Preparation & Bookkeeping
Generating Reports
Customer Service Excellence
Professional Communication
Certification
TABC Certificate #9457644, Certified On The Fly (2023-04)
Food Handlers Certificate #220074, Certified On The Fly (2023-04)