Haleigh Drake
Florence
Summary
Experienced production and assembly line worker with a strong background in manufacturing, warehouse operations, and forklift operation. Known for being a fast, safe, and reliable worker with leadership experience as a team lead. Experienced in leading data-driven marketing campaigns, optimizing SEO strategies, and analyzing consumer behavior to increase brand engagement and drive revenue growth. Experienced in operating production machinery, managing inventory, ensuring workplace safety, and leading teams to maintain efficient assembly line and logistics operations. Experienced in operating production machinery, managing inventory, ensuring workplace safety, and leading teams to optimize assembly line efficiency and shipping processes. Skilled in operating production machinery, managing inventory, maintaining safety standards, and leading teams to optimize assembly line efficiency and ensure accurate order processing. Operated and maintained production and assembly machinery, managed inventory, ensured workplace safety, and led teams to optimize workflow and meet shipment processing deadlines. Experienced in operating production machinery and assembly line processes, skilled in forklift operation, inventory management, quality control, team leadership, and maintaining safe, efficient work environments. Skilled in operating production and assembly machinery, managing inventory, ensuring workplace safety, and leading teams to optimize manufacturing and fulfillment processes.
Overview
6
6
years of professional experience
Work History
Production Operator
Niagara Bottling
Florence
11.2022 - 06.2025
- Operated and maintained bottling line machinery to ensure efficient production flow, consistently meeting quality standards and output targets while minimizing downtime.
- Operated and maintained high-speed bottling machinery to ensure efficient production flow while adhering to quality control standards, resulting in a 15% increase in output consistency.
- Operated and maintained high-speed bottling machinery to ensure consistent product quality and optimize production efficiency, achieving daily output targets with minimal downtime.
- Operated and maintained bottling line machinery to ensure efficient production flow, meeting quality standards and achieving daily output targets while minimizing downtime.
- Operated and maintained high-speed bottling machinery to ensure consistent production output while adhering to strict quality and safety standards, resulting in a 15% increase in line efficiency.
Forklift Operator
Qurate Retail Group (QVC, Inc.)
Florence
10.2021 - 11.2022
- Operated forklifts to efficiently load, unload, and transport inventory within the warehouse, ensuring accurate order fulfillment and maintaining safety compliance to support seamless supply chain operations.
- Operated forklifts to efficiently load, unload, and organize inventory within the warehouse, ensuring accurate order fulfillment and maintaining safety compliance to support streamlined supply chain operations at Qurate Retail Group.
- Operated forklifts to efficiently load, unload, and transport merchandise within the warehouse, ensuring timely order fulfillment and maintaining inventory accuracy for Qurate Retail Group.
- Operated forklifts to efficiently load, unload, and relocate inventory within the warehouse, ensuring accurate order fulfillment and maintaining safety compliance to support seamless supply chain operations.
CSR
Teleperformance
Florence
03.2020 - 11.2022
- Managed telecommunications systems to optimize network performance, ensuring 99.9% uptime and seamless communication flow across multiple platforms.
- Resolved high-volume customer inquiries efficiently using CRM systems, achieving a 95% satisfaction rate and contributing to client retention and operational excellence.
- Resolved high-volume customer inquiries through multi-channel support, achieving a 95% satisfaction rate by efficiently troubleshooting issues and providing tailored solutions.
- Resolved customer inquiries and complaints efficiently via multi-channel support, achieving a 95% customer satisfaction rate and reducing average call handling time by 15%.
- Resolved high-volume customer inquiries with efficiency and accuracy, achieving a 95% satisfaction rate through effective communication and problem-solving while adhering to company policies and enhancing client retention.
- Resolved complex customer inquiries and issues through multi-channel communication, achieving a 95% customer satisfaction rate and contributing to a 15% reduction in call escalations.
Assembly Line Worker/Machine Operator
Johnson Controls
Florence
04.2019 - 10.2021
- Operated and maintained automated assembly machinery to efficiently produce automotive components, consistently meeting quality standards and throughput targets at Johnson Controls.
- Operated and maintained automated assembly machinery to efficiently produce high-quality automotive components, consistently meeting production targets and adhering to strict safety and quality standards.
- Operated and maintained automated assembly machinery to efficiently produce high-quality automotive components, ensuring adherence to safety protocols and reducing downtime by 15%.
- Operated and maintained automated assembly machinery to efficiently produce automotive components, ensuring adherence to quality standards and reducing downtime by 15%.
Education
HIGH SCHOOL DIPLOMA -
Dillon High School
Skills
- Wiring
- Equipment maintenance
- Quality control
- Production efficiency
- Safety compliance
- Forklift operation
- Customer relationship management
- Inventory management
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Troubleshooting techniques
- Process optimization
- Performance analysis
- Shipping support
- Operations support
- Final product inspection
- Crane operations
- Workplace organization
- Batch documentation
- Safety program enforcement
- Calibration verification
- Production line efficiency
- Workflow Analysis
- Product assembly
- Reliability and punctuality
- Supply chain management
- Blueprint reading
- GMP compliance
- Equipment monitoring
- Physical labor
- Quality assurance
- Safety protocols adherence
- Part sorting and assembly
- Assembly and production
- Machine operation expertise
Assessments
Administrative assistant/receptionist, 09/01/21
Timeline
Production Operator
Niagara Bottling
11.2022 - 06.2025
Forklift Operator
Qurate Retail Group (QVC, Inc.)
10.2021 - 11.2022
CSR
Teleperformance
03.2020 - 11.2022
Assembly Line Worker/Machine Operator
Johnson Controls
04.2019 - 10.2021
HIGH SCHOOL DIPLOMA -
Dillon High School