Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

HALEIGH FRYMAN

Andover,KS

Summary

Quality-driven professional with several years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Accounts Receivable Clerk

GCC Dacotah
Rapid City, SD
08.2022 - 06.2024
  • Researched invoices and customer database to resolve customer concerns and billing issues
  • Contacted customers by mail or telephone concerning past due balances
  • Analyzed and resolved misapplied payments and banking discrepancies
  • Reviewed and processed adjustments to accounts within established limits
  • Answered questions from vendors, employees, and customers about bills, paychecks, and invoices
  • Accessed computerized financial information to answer general questions and give details on specific accounts
  • Reconciled and noted and reported discrepancies found in records.

Customer Service Representative

Assurant
Rapid City, SD
12.2021 - 08.2022
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Updated and maintained the database with accurate customer information and timely data entry
  • Maintained logs and documentation to detail key information regarding incoming and outgoing calls
  • Utilized automated systems to log and retrieve call information
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

Product Support Specialist

ASI
Rapid City, SD
06.2020 - 12.2021
  • Maintained records of daily data communication transactions, problems, and remedial actions taken and installation activities
  • Troubleshot minor problems and reported larger technical issues.

Recreation Aid

United States - SD - Ellsworth Air Force
Outdoor Recreation, 2750, Ellsworth AFB
06.2019 - 06.2020
  • Assists the Outdoor Recreation Manager in the inspection, operation, security, and maintenance of a variety of recreational facilities and equipment operations
  • Types of duties include, but are not limited to the following: Opens and closes facilities
  • As requested, notifies participants of schedule changes; checks established safety system of indoor and outdoor recreation facilities and equipment, performs minor repairs and adjustments; takes inventory of authorized recreation supplies and equipment
  • Receives, stores, and controls and issues recreation supplies and related skeet range equipment
  • Ensures that proper paperwork and controls are executed on equipment
  • Instructs patrons on safety regulations and policies
  • Checks equipment for damage before issue and upon its return
  • Performs cleaning, repairs, reassembles, and checks equipment
  • Ensures that equipment and areas are safe from hazards, debris, etc
  • Performs outdoor and indoor maintenance tasks, such as cleaning, cutting grass, shoveling snow, policing the area, minor maintenance and repair, and similar works
  • Assists with cash handling, accounting, daily deposits, office filing, housekeeping, and other related office functions
  • Collects user fees, prepares daily cash collect reports and safeguards all funds and controlled documents
  • Informs customers of local policies and procedures and enforces policies in a consistent manner
  • Answers telephones, takes reservations, and administers automated reservation system ensuring protection of Personal Identifiable Information (PII)
  • Conducts facility inspections to monitor cleanliness of all recreational and equipment facilities
  • Develops policies and procedures with approval of ODR Manager which result in efficient and effective operation and utilization of all recreational and equipment assets
  • Ensures all programs adhere to fire and safety regulations.

Education

Associate's Degree - Management

University of Phoenic
Phoenix, AZ
10-2017

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05-2011

Skills

  • Outbound Calling
  • Calculator Usage
  • Bank Statement Reconciliation
  • Customer Relations
  • Bill Payment and Recordkeeping
  • Invoice Processing
  • Audit Support
  • Financial Reporting
  • Payment posting
  • GL Entries

References

  • Holly Thomas- previous Supervisor 605-415-0870
  • Cheryl Irvine- previous Co-Worker 605-939-5960

Certification

  • Beginner to Pro Excel Course 11/2023

Timeline

Accounts Receivable Clerk

GCC Dacotah
08.2022 - 06.2024

Customer Service Representative

Assurant
12.2021 - 08.2022

Product Support Specialist

ASI
06.2020 - 12.2021

Recreation Aid

United States - SD - Ellsworth Air Force
06.2019 - 06.2020

Associate's Degree - Management

University of Phoenic

High School Diploma -

Broken Arrow High School

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HALEIGH FRYMAN