Haleigh Hernandez
Sacramento,CA
Summary
Dynamic and adaptable professional with a proven track record at Vision Service Plan Inc., where I led a team to exceed performance goals through strategic coaching and fostering a collaborative environment. Skilled in documentation and strong work ethic, I excel in multitasking and driving improvements, demonstrating a commitment to excellence and learning. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Team Leader
Vision Service Plan Inc.
02.2015 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Lifegaurd
Raging Waters Sacramento
05.2014 - 09.2014
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Monitored pools and surrounding areas for adherence to safety protocols.
Kids Corner Attendant
Raley Field
05.2014 - 07.2014
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Teacher Helper
Family Matters Child Care Center
06.2011 - 07.2011
- Oversees children’s interactions with one another, designs creative projects and activities for children ages 18 months to 4 years
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Education
No Degree - General Studies
Sacramento City College
Sacramento, CAHigh School Diploma -
C.K. McClatchy Senior High School
Sacramento, CA06.2012
Skills
- Documentation And Reporting
- Strong Work Ethic
- Willing to Learn
- Time Management
- Adaptability and Flexibility
- Multitasking and Organization
- Reliability and punctuality
Timeline
Team Leader
Vision Service Plan Inc.
02.2015 - 08.2024
Lifegaurd
Raging Waters Sacramento
05.2014 - 09.2014
Kids Corner Attendant
Raley Field
05.2014 - 07.2014
Teacher Helper
Family Matters Child Care Center
06.2011 - 07.2011
No Degree - General Studies
Sacramento City College
High School Diploma -
C.K. McClatchy Senior High School
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