Summary
Overview
Work History
Education
Skills
Timeline
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Haleigh Holder

Haleigh Holder

Petal,MS

Summary

I’m a highly-motivated employee with a desire to take on new challenges! I take pride in my strong worth ethic, adaptability, and exceptional interpersonal skills. I’ve become proficient at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Receptionist Administrator

The Lotus Day Spa
Hattiesburg, MS
04.2023 - Current
  • Greet visitors and customers warmly, offer refreshments as appropriate.
  • Answer incoming calls in a professional and polite manner, respond to customer queries or direct them to the relevant department.
  • Organize daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintain reception area cleanliness and tidiness.
  • Manage the distribution of incoming mail, faxes, and packages.
  • Create spreadsheets to track customer information such as contact details and preferences.
  • Assist with administrative tasks such as data entry into company databases.

Manager on Duty

28 West Nutrition
Soso, MS
04.2022 - 05.2023
  • Trained new employees on job duties and company policies.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Resolved customer complaints in a professional manner.
  • Maintained inventory levels by ordering supplies as needed.
  • Reviewed daily sales reports to identify areas of improvement.
  • Audited cash registers at the end of each shift for accuracy.

Chef Assistant

Edgar's Steakhouse
Laurel, MS
06.2021 - 02.2022
  • Assisted in setting up and breaking down catering events.
  • Prepared food items according to recipes and instructions.
  • Ensured quality control of all food products before serving.
  • Organized buffet tables, beverage areas, and other service stations prior to events.
  • Cleaned kitchen equipment and surfaces after each event.
  • Provided excellent customer service by interacting with guests during events.
  • Restocked supplies when needed throughout the duration of events.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Restaurant Manager

Blue Crab Grill/Cafe La Fleur
Laurel, MS
05.2018 - 05.2021
  • Worked simultaneously at both sister restaurants.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Culinary Arts

Jones County Junior College
Ellisville, MS
05-2021

High School Diploma -

Laurel Christian Highschool
Laurel, MS
03-2019

Skills

  • Guest Relations
  • Office Equipment Maintenance
  • Fee Collection
  • Meeting Support
  • Appointment Scheduling
  • Mail Handling
  • File Organization
  • Reception Area Maintenance
  • Policy Enforcement
  • Visitor Assistance
  • Staff Supervision
  • Staff Training
  • Performance Monitoring
  • Staff Scheduling
  • Hygiene Standards
  • Chef Assistance
  • Safe Food Handling
  • Food Presentation
  • Food Restocking
  • Order Expediting
  • Quality Assurance
  • Event Planning
  • Team Management
  • Ingredient Preparation
  • Food Preparation Techniques

Timeline

Receptionist Administrator

The Lotus Day Spa
04.2023 - Current

Manager on Duty

28 West Nutrition
04.2022 - 05.2023

Chef Assistant

Edgar's Steakhouse
06.2021 - 02.2022

Restaurant Manager

Blue Crab Grill/Cafe La Fleur
05.2018 - 05.2021

Associate of Arts - Culinary Arts

Jones County Junior College

High School Diploma -

Laurel Christian Highschool

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Haleigh Holder