Haleigh Jernigan
Walnut Creek Country Club
KINSTON,NC
5
years of professional experience
Proactive and experienced professional with a proven track record in event coordination and team leadership. Known for effective communication and training, ensuring exceptional service delivery and operational efficiency in high-pressure environments.
Work History
Senior Waitress/Event Bartender
1 Year 3 Months- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Coordinated dining room operations to optimize workflow and enhance guest experiences.
- Trained and mentored junior staff on menu knowledge and service techniques.
- Participated in regular training sessions to stay updated on menu changes, ensuring accurate information for guests.
- Assisted in event planning and execution, ensuring seamless service for large gatherings.
Restaurant Waitress/Cash Office Assistant
4 Years 2 Months- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed multiple tables efficiently, prioritizing tasks to meet customer needs promptly.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new waitstaff on menu knowledge and service standards to enhance team performance.
- Monitored dining area cleanliness and organization, promoting a welcoming atmosphere for guests.
- Assisted in inventory management, tracking supplies to optimize ordering processes and reduce waste.
- Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
- Operated POS systems to cash out customer checks and complete order transactions.
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
Retail Pricing Coordinator
4 Months- Collaborated with cross-functional teams to implement promotional pricing initiatives, boosting customer engagement.
- Analyzed pricing strategies to optimize product placement and enhance profitability.
- Conducted market research to assess competitive pricing trends and adjust store prices accordingly.
- Developed and maintained accurate pricing databases, ensuring compliance with company standards.
- Led quarterly pricing reviews to evaluate performance metrics and recommend strategic adjustments.
- Collaborated with merchandising teams for optimal product placement, maximizing sales potential.
- Streamlined processes, reducing pricing discrepancies and ensuring accurate data entry in the system.
- Optimized inventory management by conducting regular audits of stock levels and adjusting pricing accordingly.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Kept a close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Education
High School Diploma
Skills
Event coordination
Customer service focus
Cash handling
ServSafe
Health regulations
Strong multitasking
Problem-solving
Teamwork
Effective communication
Timeline
Senior Waitress/Event Bartender
Walnut Creek Country Club
07.2025 - CurrentRead More
Retail Pricing Coordinator
Foodlion Grocery Store
02.2022 - 06.2022Read More
Restaurant Waitress/Cash Office Assistant
Western Sizzlin Steak House and Buffet
04.2021 - 06.2025Read More
Pathway Christian Academy
High School Diploma
Read More