Haleigh Kurtz
Houston,Tx
Summary
Proven Insurance Assistant with a track record of maintaining confidentiality and supporting underwriting processes at Allstate Insurance. Skilled in document management and known for exceptional multitasking abilities. Excelled in high-pressure environments, enhancing customer satisfaction and operational efficiency. Demonstrates strong research capabilities and interpersonal skills, contributing to improved service standards.
Overview
4
4
years of professional experience
Work History
Insurance Assistant
Allstate Insurance
05.2024 - 07.2024
- Handled sensitive client information with discretion while maintaining strict confidentiality standards according to company guidelines.
- Gathered client feedback through surveys and interviews, identifying areas for improvement within the company''s services.
- Provided administrative support to senior staff members as needed, enabling them to focus on high-level strategic tasks.
- Supported underwriters in risk assessment through thorough research and data analysis, ensuring accurate policy pricing and terms.
Food Runner
Killen's Steakhouse
05.2023 - 08.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Restaurant Server
Grazia Italian Kitchen
05.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Hostess
Grazia Italian Kitchen
05.2020 - 04.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
Bachelor of Science - Public Health
University of Arkansas, Fayetteville
Fayetteville, AR05.2026
Skills
Document Management
Insurance Software
Paperwork Processing
Timeline
Insurance Assistant
Allstate Insurance
05.2024 - 07.2024
Food Runner
Killen's Steakhouse
05.2023 - 08.2023
Restaurant Server
Grazia Italian Kitchen
05.2022 - 08.2022
Restaurant Hostess
Grazia Italian Kitchen
05.2020 - 04.2022
Bachelor of Science - Public Health
University of Arkansas, Fayetteville
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