Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haleigh Medders

Leonard,TX

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

8
8
years of professional experience

Work History

Account Manager

Encore Repair Services
Elgin, IL
10.2023 - Current
  • Analyzed client data and identified opportunities for growth.
  • Solicited feedback from customers on their experience with products or services.
  • Provided technical support to customers when needed.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.

Office Manager

Jones Metal Buildings LLC
Wolfe City, TX
04.2022 - Current
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Quoted and prepared proposals for business services.

Bartender

Landon Winery
Greenville , TX
04.2023 - 11.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.

Relationship Banker

First United Bank & Trust
Bonham, TX
11.2021 - 04.2022
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Executed wire transfers of funds in compliance with banking best practices.
  • Maintained customer data confidentiality while inputting information into system.

Part-Time Teller

First United Bank & Trust
Leonard, Texas
06.2021 - 11.2021
  • Maintained confidentiality of bank records and client information.
  • Issued and redeemed money orders, cashier checks, traveler's checks, and savings bonds.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.

Accounts Manager

Knucklehead Graphics
Leonard , TX
08.2017 - 11.2021
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Diminished merchandise production down time, ensuring quality control while verifying assembly and creating new packaging.

Farm Ranch Hand

Sheryl Massey
Leonard, TX
06.2016 - 08.2020
  • Cared for livestock by feeding and watering all animals two times per day.
  • Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
  • Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
  • Kept detailed feeding, medication, cleaning and behavior notes to increase lifespans of animals.
  • Examined animals to detect illnesses, injuries or disease, as well as monitor both anticipated and undesirable physical changes.

Product Photographer

Yagi
Leonard, TX
06.2017 - 08.2017
  • Assisted imaging team members with product styling, prep and post production.
  • Cropped, manipulated and performed color-balance for final images.
  • Used out-of-the-box thinking to obtain perfect shot.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
  • Improvised photographic methods and techniques.

Education

Associate of Science - General Studies

Grayson College
Denison, TX
05.2023

High School Diploma -

Leonard High School
Leonard, TX
05.2019

Skills

  • Budget review
  • Payroll management
  • Payment collection
  • Business negotiation
  • Order processing
  • Event planning
  • Customer Service
  • Excellent communication skills
  • Internet savvy
  • Customer relationships

Timeline

Account Manager

Encore Repair Services
10.2023 - Current

Bartender

Landon Winery
04.2023 - 11.2023

Office Manager

Jones Metal Buildings LLC
04.2022 - Current

Relationship Banker

First United Bank & Trust
11.2021 - 04.2022

Part-Time Teller

First United Bank & Trust
06.2021 - 11.2021

Accounts Manager

Knucklehead Graphics
08.2017 - 11.2021

Product Photographer

Yagi
06.2017 - 08.2017

Farm Ranch Hand

Sheryl Massey
06.2016 - 08.2020

Associate of Science - General Studies

Grayson College

High School Diploma -

Leonard High School

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Haleigh Medders