Haleigh Schoenrock

Open and close business each day, ensuring property is locked and all safety precautions have been taken. Conduct property showings to highlight features, answer questions and redirect concerns to close contracts. Occasional travel to sister properties to fill in for Property Managers as needed. Run and complete reports as needed, including Monday Morning Reports and Month End Closeout. Responsible for maintaining resident records, marketing for property, resident relations, and leasing on property. Schedule repairs with different vendors, process invoices, and check that all requests have been completed to satisfaction.

Showed apartments to potential tenants and answered questions regarding the community. Acted as both Leasing Consultant and APM. Completed final move-out walk-throughs with tenants to identify required repairs and compile charges as needed. Maintained leasing records, worked on social media marketing for property, maintained high resident retention. Coordinated with different vendors for apartment repairs and check that all requests have been completed to satisfaction. Open and close business each day, ensuring property is locked and all safety precautions have been taken.

Customer Service Representative, responsible for fielding all incoming calls to correct department. Resolve customer issues as needed, take payments, manage front office and personal items for agent as needed. Made sales calls and promoted products, while maintaining a professional and personable atmosphere. 

Build and maintain professional, personable relationships with clients. Maintain cleanliness of salon and tools.Responsible for inventory of retail products sold. Filtered sales and booking calls as they came in at the front desk. Closed all clients tabs with cash and card sales, performed bookkeeping activities, including closing down registers and all sales for the day. Key holder responsible for locking salon in evenings

Check voice messages and make call backs as needed. Book reservations and make seating arrangements. Set tables with linens and place settings. Seat guests, slice and serve fresh bread. Refresh guests drinks as needed; take food to tables when servers are running behind. Clean restaurant, bus and reset tables, and answer phone during shift. Planned and promoted  business on social media, helped during interview hiring process for other hosts as needed. Business keyholder

Worked as front desk receptionist and salon assistant. Promptly fielded all incoming phone calls and scheduled appointments. Operated cash register to receive payments from customers. Conducted weekly salon inventory. Promoted and sold salon services and products. Created repeat business by developing long-term relationships with regular customers. Pre-booked appointments to guarantee repeat business.