Haleiwa Price

• Made efficient decisions in a fast paced environment which averaged 40 arrivals per day.

• Drove vehicles in congested areas with aircraft, vehicles, and equipment.

• Safely fueled, towed, and parked multi-million dollar private jets on a regular basis.

• Provided outstanding services which included transportation, assistance in cargo, and fulfilling all customers' needs.

• Delivered consistent, exceptional service to high-level corporate clients in a timely manner.

• Provided fuel, oil, lavatory, and water services to aircraft.

• Maintained hangar, tarmac, and customer areas.

• Managed opening and closing duties, including refueling of trucks, paperwork, and schedule planning.

• Provided services as a ramp agent for regional airline JetSuiteX.

• Coordinated all aspects of guest services.

• Created staff schedules.

• Answered an average of 45+ calls per day, addressing customer inquiries and solving problems.

• Made 50+ loudspeaker announcements a day to keep staff and customers informed.

• Had extensive knowledge of pricing and merchandising to upsell items to customers.

• Took responsibility of running the business efficiently for the day when the owner was out of office.

• Communicated with the pilots over frequency to keep operations smooth and on time.

• Organized and cleaned workspaces and hangar in the evening for an efficient opening in the morning.

• Controlled the tunnel for other instructors and students.
• Performed safety checks during opening and closing shifts which included checking fans, basement for debris, electrical panels for anything out of the ordinary, and that all levels were normal during operation.
• Ran a safety information class for multiple guests throughout the day.
• Properly shutting down the tunnel for an efficient opening the next morning.