Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haley Adams

Marana

Summary

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Technician II

Banner Health UMC
  • Make medications in IV room, Manufacture medications when necessary, process all request from both MD and Nursing staff, Pull medications to be loaded on units, Fill Pyxis machines on Units
  • Check Inventories and fill accounting to needs of unit
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from Nurses and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Business Office Manager

Intrepid USA Healthcare Services
  • Physician Order Management, Problem solving, Scheduling, Payroll,Mileage reporting,Verifying Client Consents and Financial Agreements, Creating Start of Care packets, Monitoring Telehealth, Ordering of Labs and X-rays, Insurance Authorizations and Verification, Physician Management through Pecos, Audits, Intake/Referral Management,Discharges/Transfer/ Missed Visit summaries,Retrieve Hospital Discharge summaries, Office Supplies, Maintaining of HR files,Data entry.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maximized cash flow through optimal billing and collection processes.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Regional Care Coordinator

InTouch at Home
  • Management, Oversee all employees, Interview and hire prospective employee, Hire and Dismiss ,Maintain safe and productive work environment, , Oversee Budget, Handle Customer Accounts, Problem solving, Client assessments for needed services, Scheduling, Caregiving if needed, Payroll, Marketing, Scheduling, Client Agreements Audit Visit Records, Work with Assisted Living for coordinating care, Ordering Supplies, Ensuring staff is up to date on all training, Contact Dr For medication orders Payroll Verifying Employment ,Data entry.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Worked flexible hours; night, weekend, and holiday shifts
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Prepared variety of different written communications, reports and documents to ensure smooth operations
  • Developed and maintained courteous and effective working relationships
  • Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Drove operational improvements which resulted in savings and improved profit margins

Accounting/Human Resources Manager

Pinch Express
  • Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
  • Completed bi-weekly payroll for company employees.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Implemented performance review and motivational strategies to elevate HR team results
  • Led and strategically directed team of human resources professionals
  • AP/AR, P & L's, Quarter & Yearly Taxes, W-2's, Bank Reconciliations (multiple accounts), Customer Statements, Invoicing, Record all Business transactions, Trustee Reports, Financial Reports, Child Support Deductions, Use of QuickBooks
  • Responsible for operation of Office and employees, Labor percent, Solve & accommodate Employees and clients, Interview and hire prospective employee, Maintain safe and productive work environment, Maintain & Purchasing Equipment, Scheduling, Verifying Employment, Data entry, Multi-line phones, Advertising through flyers & magazines Word, Excel, Publisher, Outlook
  • Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements
  • Maintained payroll information by calculating, collecting and entering data
  • Maintained employee confidence and protected payroll operations by keeping information confidential
  • Maintained employee privacy and protected payroll operations by keeping all information confidential
  • Verified timekeeping records and handled any discrepancies with employees
  • Checked accrued hours against listed hours for leave time
  • Processed new hire paperwork and documents
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
  • Updated employee files with new details such as changes in address or salary levels
  • Responded to employee questions and requests for information in timely and knowledgeable fashion
  • Researched and resolved time discrepancies

Registered Nurse

Crisis Response Center
09.2024 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.`
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Registered Nurse, Psychiatric

Sonora Behavioral Health
04.2023 - 08.2024
  • House Supervisor
  • Provide and coordinate care by assessing patients’ physical and behavioral health needs.
  • Develop and implement nursing care plans.
  • Maintain medical records and educate patients and their families about various physical and behavioral health conditions.
  • Provide nursing care and services within the standards and scope of nursing practice as defined within the state Nurse Practice Act regulations, policies, procedures, and protocols, as well as facility and corporate policies and procedures.
  • Ensure physicians’ orders are legible if taken verbally and transcribed appropriately per policy and procedure.
  • Ensure patients’ status is assessed on an ongoing basis and pertinent information is gathered and documented.
  • Notify physicians of significant changes in status such as difficulties with detox, medical emergency, change in medical status regarding response to medications, and related challenges.
  • Ensure that initial nursing treatment plans are completed upon admission and that all nursing treatment plans are specific to assessed needs.
  • Demonstrate knowledge and utilization of universal precautions in providing direct patient care.
  • Accurately administer medications per ordered note.
  • Document accurate count of controlled substance medication administration on required documents.
  • Complete admission and discharge processing efficiently and accurately as directed.
  • Exhibit therapeutic rapport with patients by maintaining professional boundaries, respecting personal space, giving patients direct attention, and maintaining rational detachment.
  • Provide direction or coordinate the activities of the unit as directed.
  • Communicate therapeutically and professionally with patients, visitors, co-workers, and others involved inpatient treatment.

Registered Nurse, Emergency Department

Oro Valley Hospital
10.2022 - 05.2023
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Managed care from admission to discharge.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood

Registered Nurse, Emergency Department

Banner UMC
12.2021 - 10.2022
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Managed care from admission to discharge.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood

Certified Pharmacy Technician II

Banner Health
04.2017 - 12.2021
  • Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.
  • Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoot malfunctions in automated dispensing technology.
  • Responds to standard requests from Physicians and nurses.
  • Use of automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes.
  • Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit-of-use packaging. Completes accurate documentation of medications compounded and repackaged per policy.
  • Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required.
  • Handles narcotic medications following all federal and legal requirements as set through policy and procedure.
  • Compounding and labeling of intravenous non-hazardous compounds using proper sterile and aseptic techniques as appropriate to the site of care. Understands the different product lines in sterile populations (adult, pediatric, and neonate).

Cardiac Monitor Tech/ Patient Care Tech

Carondelet Health
12.2007 - 11.2009
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assembled admissions pages and added new pages to patients' charts.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
  • Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Transcribed patient results and entered into office electronic recording system.

Education

Associate of Science - Nursing

Carrington College
Tucson, AZ
07.2021

Skills

  • Patient and family advocacy
  • Very Good
  • Intravenous therapy
  • Good
  • Employee Evaluation
  • Excellent
  • Feeding pumps understanding
  • Average
  • Professional bedside manner
  • Family advocacy
  • Care Plan Development
  • Performing EKGs
  • Vaccine administration
  • Patient discharge
  • Patient check-ins
  • Patient evaluation

Certification

  • Life Insurance License
  • RN
  • Pharmacy Technician License

Timeline

Registered Nurse

Crisis Response Center
09.2024 - Current

Registered Nurse, Psychiatric

Sonora Behavioral Health
04.2023 - 08.2024

Registered Nurse, Emergency Department

Oro Valley Hospital
10.2022 - 05.2023

Registered Nurse, Emergency Department

Banner UMC
12.2021 - 10.2022

Certified Pharmacy Technician II

Banner Health
04.2017 - 12.2021

Cardiac Monitor Tech/ Patient Care Tech

Carondelet Health
12.2007 - 11.2009

Pharmacy Technician II

Banner Health UMC

Business Office Manager

Intrepid USA Healthcare Services

Regional Care Coordinator

InTouch at Home

Accounting/Human Resources Manager

Pinch Express

Associate of Science - Nursing

Carrington College

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