HALEY ALBERGHINI

BDR:

• Cold called up to 80 potential customers daily.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Asked appropriate questions to identify prospects' needs and smoothly transitioned them to their Account Executive.

Account Manager:

• Worked and assisted multiple Account Executives, as well as Customer Success Managers
• Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Managed 100+ accounts and maintained relationships with customers.
• Participated and surpassed call blitz targets and obligations.
• Worked with service and project management departments to provide total support to clients.
• Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately.
• Provided timely responses to customer inquiries and made sure the customers needs were met.
• Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Spearheaded the integration of ARK Group into Wilmington Group plc.
• Engaged with clients in a timely manner to exceed client expectations while maintaining an organized work flow.
• Managed multiple events and demonstrated product knowledge based on the clients field of expertise.
• Continually exceeded goal expectations by surpassing conference goals.
• Increased delegate attendance and revenue an average of 11.5% YoY for conferences in the Legal Profession.
• Worked on a team that grew the company's largest event delegate revenue by 33% YoY.

• Launched The Angler Magazine Piedmont/ Charlotte edition.
• Consulted and increased client satisfaction.
• Identified and established the target market for potential sales, driving sales beyond expectations.
• Created, designed and developed pagination and ads.
• Collaborated with team members on special projects to drive sales from a marketing perspective.
• Took lead on all graphic design projects.
• Strengthened consumer relations and increased ad sales.