Haley Alexander
Magna,UT
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possesses strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Jessica Sonderman Photography
04.2023 - Current
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Elevated client experience by providing timely customer support via phone calls, emails, and text.
- Enabled successful project execution with thorough market research, competitor analysis, and industry insights.
- Bolstered brand visibility by crafting engaging content for newsletters, blog posts, and social media updates.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion.
Employee Coordinator
Edassist
07.2022 - Current
- Improved application processing times by streamlining workflows and implementing efficient data entry techniques.
- Handled confidential applicant information with discretion and adherence to privacy regulations.
- Reduced errors in submitted applications through thorough review processes and attention to detail.
- Assisted applicants with submission queries, ensuring a smooth application experience for all parties involved.
- Maintained accurate records of processed applications using database management systems, ensuring timely retrieval of information when needed.
Healthcare Assistant
Huntsman Cancer Hospital
09.2016 - 05.2020
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
- Collaborated with interdisciplinary teams of healthcare professionals to develop individualized care plans for optimal patient outcomes.
Hostess
Cucina Toscana
03.2017 - 12.2017
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Cart Attendant
Oquirrh Hills Golf Course
09.2015 - 08.2016
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Maximized revenue by effectively managing cart inventory and usage during peak hours.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT12.2022
Skills
- Issue Research
- Social Media Updating
- Travel Planning
- Technical Troubleshooting
- Online Marketing
- File Organization
- Basic Graphic Design
- Meeting Scheduling
- Email Management
- Social Media Management
Timeline
Virtual Assistant
Jessica Sonderman Photography
04.2023 - Current
Employee Coordinator
Edassist
07.2022 - Current
Hostess
Cucina Toscana
03.2017 - 12.2017
Healthcare Assistant
Huntsman Cancer Hospital
09.2016 - 05.2020
Cart Attendant
Oquirrh Hills Golf Course
09.2015 - 08.2016
Bachelor of Science - Business Administration
Western Governors University
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