Summary
Overview
Work History
Education
Skills
Timeline
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Haley Alexander

Magna,UT

Summary

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possesses strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Overview

8
8
years of professional experience

Work History

Virtual Assistant

Jessica Sonderman Photography
2023.04 - Current
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Elevated client experience by providing timely customer support via phone calls, emails, and text.
  • Enabled successful project execution with thorough market research, competitor analysis, and industry insights.
  • Bolstered brand visibility by crafting engaging content for newsletters, blog posts, and social media updates.
  • Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion.

Employee Coordinator

Edassist
2022.07 - Current
  • Improved application processing times by streamlining workflows and implementing efficient data entry techniques.
  • Handled confidential applicant information with discretion and adherence to privacy regulations.
  • Reduced errors in submitted applications through thorough review processes and attention to detail.
  • Assisted applicants with submission queries, ensuring a smooth application experience for all parties involved.
  • Maintained accurate records of processed applications using database management systems, ensuring timely retrieval of information when needed.

Healthcare Assistant

Huntsman Cancer Hospital
2016.09 - 2020.05
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
  • Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
  • Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
  • Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
  • Collaborated with interdisciplinary teams of healthcare professionals to develop individualized care plans for optimal patient outcomes.

Hostess

Cucina Toscana
2017.03 - 2017.12
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Cart Attendant

Oquirrh Hills Golf Course
2015.09 - 2016.08
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Maximized revenue by effectively managing cart inventory and usage during peak hours.

Education

Bachelor of Science - Business Administration

Western Governors University
Salt Lake City, UT
12.2022

Skills

  • Issue Research
  • Social Media Updating
  • Travel Planning
  • Technical Troubleshooting
  • Online Marketing
  • File Organization
  • Basic Graphic Design
  • Meeting Scheduling
  • Email Management
  • Social Media Management

Timeline

Virtual Assistant

Jessica Sonderman Photography
2023.04 - Current

Employee Coordinator

Edassist
2022.07 - Current

Hostess

Cucina Toscana
2017.03 - 2017.12

Healthcare Assistant

Huntsman Cancer Hospital
2016.09 - 2020.05

Cart Attendant

Oquirrh Hills Golf Course
2015.09 - 2016.08

Bachelor of Science - Business Administration

Western Governors University
Haley Alexander