Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic
Haley Andresen

Haley Andresen

Westwood,NJ

Summary

Hardworking employee who is engaging and highly motivated to succeed. Successful employee trainer and shift supervisor with experience managing a team. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Respite Worker

Lisa Carson
08.2023 - Current
  • Providing assistance and companionship to a adult who has down syndrome
  • Transport to any appointments and driving to various locations each week.
  • Giving emotional support for client helping them cope with challenges of illness or disability.
  • Offering engaging activities that promote mental stimulation and physical activity for clients during respite periods.

Cozy Critters Pet Sitting / Dog Walker

Various
01.2015 - Current
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.


Starbucks / Shift Supervisor

Marisa Ayuso
04.2019 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.

Sky Zone / Court Monitor

Sky Zone Trampoline Park
04.2017 - 02.2019
  • Worked directly with guests making sure to give professional assistance and enforcing Sky Zone’s safety standards
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Enforced trampoline park policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.

Westwood Ambulance Corps / CPR Certified Member

Westwood Ambulance Corps
01.2017 - 05.2018
  • Assisted in carrying medical equipment and pushing astretcher. Assisted with CPR if deemed necessary.
  • Took down patient information and communicated with team members when on a call.
  • Worked at fundraising events that promoted the ambulance corps.
  • Attended weekly meetings that discussed any relevant topics pertaining to the ambulance core.

Education

Bachelor of Science -

Ramapo College of New Jersey
Mahwah, NJ
05.2023

Bachelor of Science - Counseling and Applied Psychological Sciences

Arizona State University
Tempe, AZ
05.2023

Skills

  • Customer service
  • Leadership
  • Teamwork and Cooperation
  • Employee Training
  • Problem solving
  • Attention to detail
  • Cash handling expertise
  • Communication skills

Certification

Certified Food Safety Manager valid till 07/10/28

Awards

  • Magma Cum Laude
  • Three time Starbucks Partner of the quarter
  • Partner of the District

Languages

American Sign Language
Professional Working
Spanish
Elementary

Timeline

Respite Worker

Lisa Carson
08.2023 - Current

Starbucks / Shift Supervisor

Marisa Ayuso
04.2019 - 11.2023

Sky Zone / Court Monitor

Sky Zone Trampoline Park
04.2017 - 02.2019

Westwood Ambulance Corps / CPR Certified Member

Westwood Ambulance Corps
01.2017 - 05.2018

Cozy Critters Pet Sitting / Dog Walker

Various
01.2015 - Current

Bachelor of Science -

Ramapo College of New Jersey

Bachelor of Science - Counseling and Applied Psychological Sciences

Arizona State University

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Haley Andresen