Server/Hostess
Cracker Barrel - California, MD
02.2021 - 02.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Ensured food quality prior to serving to guests
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash
- Cultivated warm relationships with regular customers
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.