Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Avery

Mobile,AL

Summary

Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.

Overview

8
8
years of professional experience

Work History

ANALYST/FORECASTING & CENTRAL INVENTORY MANAGEMENT

Arcelor Mittal Calvert
01.2024 - Current
  • Managed high-volume documentation and order processing, ensuring accuracy and compliance with procedures to support operational integrity.
  • Coordinated interdepartmental workflow to enhance timely processing and issue resolution, contributing to overall service excellence.
  • Reviewed and validated documentation, resolved discrepancies, and maintained accurate records to uphold data integrity.
  • Managed high-volume documentation and order processing while maintaining exceptional accuracy and compliance with established procedures.
  • Maintained performance metrics while prioritizing competing requests in a fast-paced environment.
  • Analyzed data trends to support strategic decision-making and enhance operational efficiency.
  • Developed comprehensive reports utilizing advanced analytical tools to identify process improvements.

ORDER ENTRY ANALYST

AMNS Calvert
02.2023 - 12.2023
  • Managed high-volume order entry mailbox, processing 200+ orders monthly with a focus on accuracy, prioritization, and turnaround time.
  • Achieved and maintained 98-99% order accuracy by validating purchase orders (new vs. revisions) and ensuring alignment with customer requirements and internal controls.
  • Developed structured Excel trackers with pivot tables and data validation, streamlining order processing and enhancing data transfer into SAP.
  • Monitored full order lifecycle, contributing to ~95%+ on-time delivery performance and improved customer satisfaction.
  • Monitored full order lifecycle, achieving over 95% on-time delivery performance and enhancing customer satisfaction.
  • Built and maintained structured Excel trackers (including pivot tables and data validation) to streamline order processing and improve data transfer efficiency into SAP.
  • Coordinated with supply chain, production, and customer service teams to align inventory availability with demand signals and forecast requirements.

REAL ESTATE ANALYST/INVESTMENT ANALYST INTERN

Brookfield Properties
08.2022 - 12.2022
  • Developed and presented a comprehensive investment memorandum to senior professionals from Brookfield Properties, Tishman Speyer, CBRE, and other institutional firms.
  • Built detailed 10-year financial models, including cash flow projections, discounted cash flow (DCF) analysis, and scenario-based sensitivity analysis (growth rates, hold periods, exit cap rates).
  • Assessed key investment metrics, including IRR, NPV, and equity multiples, to support data-driven investment recommendations.
  • Evaluated a live mixed-use real estate development in Raleigh, conducting market analysis, competitive benchmarking, and feasibility assessment.
  • Completed 60+ hours of formal training in real estate finance, valuation methodologies, capital markets, and deal structuring to enhance analytical skills.
  • Collaborated with industry professionals to analyze risk factors and underwriting assumptions, informing portfolio strategy decisions.
  • Conducted comprehensive market analysis to identify investment opportunities and trends.
  • Developed financial models to evaluate property performance and projections.

SALES ASSOCIATE

Walgreens
04.2022 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Processed cash transactions accurately while following company cash handling policies, contributing to overall financial integrity.
  • Managed returns, exchanges, and refunds per store policy while personalizing shopping experiences for repeat customers by recalling preferences and providing tailored recommendations.
  • Delivered exceptional customer service to enhance shopper experience and drive repeat business.
  • Assisted in inventory management, ensuring product availability and organization on sales floor.

CUSTOMER SERVICE REPRESENTATIVE

CHCS Inc.
12.2021 - 03.2022
  • Assisted policyholders with billing inquiries, payment processing, and account updates to ensure accurate, timely resolutions that enhanced customer satisfaction.
  • Assisted policyholders with billing inquiries, payment processing, and account updates, ensuring accurate and timely resolution.
  • Supported policyholders through the Long-Term Care claims process, including claim initiation, documentation guidance, and status follow-up.
  • Managed high-volume call queues to meet service-level agreements (SLAs) for call handling, response, and hold times, contributing to a positive customer experience.
  • Generated, processed, and completed policy request forms and claims documentation with a high level of accuracy and compliance.
  • Resolved customer inquiries through multiple communication channels, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to develop solutions for complex customer issues, improving service efficiency.

GUEST SERVICE REPRESENTATIVE

The Park at Owa
05.2019 - 08.2020
  • Assisted 1,000+ customers daily with admission tickets and season passes, providing exceptional customer service in a fast-paced environment.
  • Acted as the primary point of contact and first impression for guests, enhancing overall customer experience and satisfaction.
  • Contributed to a 40% increase in attendance compared to the previous summer season through effective customer engagement and promotional support.
  • Coordinated group and party reservations for events with 20+ attendees, ensuring smooth execution and customer satisfaction.
  • Managed event logistics, overseeing party setup, ticket administration, attendee scheduling, and meal coordination for successful events.
  • Maintained accuracy and efficiency in high-volume ticketing operations while meeting service and time expectations.
  • Delivered exceptional guest experiences by resolving inquiries and addressing concerns promptly.
  • Coordinated front desk operations, ensuring efficient check-in and check-out processes for guests.

OFFICE ADMINISTRATOR

Alabama State University
08.2018 - 08.2020
  • Coordinated calendars, meetings, and events for faculty and leadership, optimizing scheduling and resource allocation. Served as primary point of contact for students, faculty, and external stakeholders, providing timely communication and issue resolution.
  • Coordinated calendars, meetings, and events for faculty and leadership, streamlining scheduling and resource allocation while serving as primary point of contact for students, faculty, and external stakeholders, ensuring timely communication and effective issue resolution.
  • Maintained and organized confidential records, student files, and departmental documentation in compliance with institutional policies.
  • Processed correspondence, reports, and official documents with accuracy and attention to detail, contributing to reliable documentation and communication within the department.
  • Supported budgeting and financial tracking, including processing invoices, purchase requests, and expense reports. Developed and maintained Excel spreadsheets and reporting tools to track departmental metrics, attendance, and operational data.
  • Assisted with onboarding and administrative support for new staff and student workers.
  • Coordinated office supplies, vendor communication, and inventory management to ensure uninterrupted operations.
  • Implemented process improvements that enhanced administrative efficiency and streamlined workflows, leading to reduced turnaround times for key administrative tasks.
  • Streamlined office procedures to enhance operational efficiency and support academic departments.
  • Coordinated scheduling and logistics for university events, ensuring seamless execution and participation.

Education

High School Diploma -

Murphy High School
Mobile, AL
05-2018

Bachelor of Science - Business Management

Alabama State University
Montgomery, AL
12-2022

Skills

  • Inventory Management
  • Operational Analysis
  • Data Documentation
  • Stakeholder Engagement
  • Care coordination
  • Supply Chain Analysis
  • Data analysis
  • Excel skills
  • SAP/ERP Systems
  • Data Integrity
  • Process Improvement
  • Interdepartmental Coordination
  • Analytical Problem-Solving
  • Time management
  • Data Visualization
  • Analytical thinking
  • MS Excel
  • Time management

Timeline

ANALYST/FORECASTING & CENTRAL INVENTORY MANAGEMENT

Arcelor Mittal Calvert
01.2024 - Current

ORDER ENTRY ANALYST

AMNS Calvert
02.2023 - 12.2023

REAL ESTATE ANALYST/INVESTMENT ANALYST INTERN

Brookfield Properties
08.2022 - 12.2022

SALES ASSOCIATE

Walgreens
04.2022 - 12.2022

CUSTOMER SERVICE REPRESENTATIVE

CHCS Inc.
12.2021 - 03.2022

GUEST SERVICE REPRESENTATIVE

The Park at Owa
05.2019 - 08.2020

OFFICE ADMINISTRATOR

Alabama State University
08.2018 - 08.2020

High School Diploma -

Murphy High School

Bachelor of Science - Business Management

Alabama State University

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