Summary
Overview
Work History
Education
Skills
Certification
References
Additional Information
Timeline
Generic

Haley Azevedo

Castro Valley,CA

Summary

Motivated Food Service/Customer Service Worker with exceptional social skills, communication abilities, and a customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

Sourdough And Co
08.2023 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.

Sales Associate

Ann Taylor
08.2022 - 08.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Associate

Savers Thrift Store
07.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

No Degree - Business

Berkeley City College
Berkeley, CA
06.2025

High School Diploma -

Castro Valley High School
Castro Valley, CA
06.2023

Skills

  • Equipment Maintenance
  • Safe Food Handling
  • Food Storage
  • Customer Service
  • Working With Diverse People
  • Positive Attitude
  • Food and Safety Standards
  • Quick Learner
  • Strong Work Ethic
  • Plating and Portion Control
  • Cleaning and Sanitation
  • Cash Register Operation
  • Attention to Detail
  • Productivity and Efficiency
  • Fast-Paced Environment
  • Multitasking
  • Team Oriented
  • Menu Memorization

Certification

  • Food Handlers Training - Completed Sep.11, 2023

References

  • Ann Taylor General Manager : Coree Barlow/ Phone number: (925) 325-1670
  • Sourdough and Co-Manager : Jaskarn Sibia/ Phone Number: (916) 640-6377
  • Former Nanny Mentor : Taylor Lupetti/ Phone number: (510) 590-7306
  • Former Co-Worker at Ann Taylor : Sophie Zhang/ Phone number: (510) 203-7212
  • Former Softball Coach : Scottie Mendoza/ Phone number: (626) 261-3469

Additional Information

- Volunteered at church breakfast program at age 13-15 (Transfiguration Catholic Church)

- Volunteered as a Little League softball coach at age 14-16 (CVGSL)

- MVP of Creekside Middle School softball team (2018)

- Awarded Team Leadership award in softball 4 consecutive years (Synergy Softball Organization) at age 12-16

Timeline

Food Service Worker

Sourdough And Co
08.2023 - Current

Sales Associate

Ann Taylor
08.2022 - 08.2023

Sales Associate

Savers Thrift Store
07.2020 - 12.2020

No Degree - Business

Berkeley City College

High School Diploma -

Castro Valley High School

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