Haley Baxter
Gilmer,TX
Summary
Compassionate and organized professional with experience in caregiving and customer service. Recognized for effective communication, dependability and maintaining a positive environment, ready to contribute to client satisfaction and overall well-being.
Overview
13
13
years of professional experience
Work History
Caregiver
Unicare Home Health Care
Tyler, TX
10.2024 - 11.2025
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Improved patient outlook and daily living through compassionate care.
- Communicated effectively with family members about client needs and preferences.
- Maintained a clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Built strong and trusting rapport with clients and loved ones.
Receptionist
Anthony's Hot Rod Shop
Longview, TX
05.2021 - 03.2023
- Greeted customers warmly and directed them to appropriate services.
- Answered phone calls and managed appointment scheduling efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Assisted technicians by relaying customer inquiries and service requests.
- Provided information about services and products to potential clients.
- Processed payments and managed daily cash register operations accurately.
- Maintained organized front desk area and ensured cleanliness.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated and recorded customer or client information to maintain accounts.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed inventory of office supplies and placed orders.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Personal Assistant
RN Consultants Group
Longview, TX
11.2012 - 12.2013
- Managed scheduling and calendar coordination for senior consultants.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Communicated with clients to coordinate appointments and resolve inquiries.
- Monitored personal and professional schedules to ensure timely reminders for priority tasks and deadlines.
- Facilitated daily operations by managing errands, allowing employer to concentrate on high-priority tasks.
- Coordinated travel arrangements, including itineraries and accommodations.
- Prepared and organized meeting agendas and materials for client presentations.
- Handled confidential personnel records and sensitive information with discretion.
- Maintained clerical correspondence via email and phone.
Education
RDA - Dental
East Texas Dental Academy
Longview, TX03-2012
High School Diploma -
White Oak High School
White Oak, TX05-1997
Skills
- ADL assistance
- Personal care
- Meal preparation
- Medication reminders
- Client transportation
- Housekeeping
- Care plan development
- Client confidentiality
- Medical records management
- HIPAA compliance
- Compassion and empathy
- Empathetic listening
- Client rapport building
- Dependable and responsible
- Professional demeanor
- Meticulous organization
- Schedule coordination
- Appointment scheduling
- Task prioritization
- Communication skills
- Customer service
- Phone etiquette
- Data entry
- Administrative support
- Professional demeanor
- Professional attitude
- Task prioritization
Timeline
Caregiver
Unicare Home Health Care
10.2024 - 11.2025
Receptionist
Anthony's Hot Rod Shop
05.2021 - 03.2023
Personal Assistant
RN Consultants Group
11.2012 - 12.2013
RDA - Dental
East Texas Dental Academy
High School Diploma -
White Oak High School