Haley Berge
Lynchburg,VA
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Olive Garden Restaurant
09.2022 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Waitress
Lewisburg Original Italian Pizza
05.2019 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Graphic Design And Studio Art
Liberty University
Lynchburg, VA05.2028
High School Diploma -
Lewisburg High School
Lewisburg, PA05.2022
Skills
- Bus Tables
- Instructing
- Greet Guests
- Warm and Friendly
- Hospitality Control Solutions Aloha Point-of-Sale
Timeline
Waitress
Olive Garden Restaurant
09.2022 - Current
Waitress
Lewisburg Original Italian Pizza
05.2019 - 08.2023
Bachelor of Science - Graphic Design And Studio Art
Liberty University
High School Diploma -
Lewisburg High School
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