Haley Birchfield
CANTON,North Carolina
Summary
Resourceful Coordinator known for high productivity and efficient task completion. Specialize in project management, event coordination, and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork.
Skilled with monitoring metrics and maximizing team success in fast-paced settings. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
HOP Coordinator/Program Manager
Hights
Cullowhee, NC
06.2023 - Current
- Coordinated team schedules to ensure effective routes were ran each week.
- Organized meetings, prepared agendas, and documented time sheets.
- Managed day-to-day operations of HOP which included billing, grocery orders, supervision meetings, weekly meetings with Hop Staff, , monthly meetings with Impact Health.
- Provided leadership, insight and mentoring to newly hired employees for the program.
- Delegated work to staff, setting priorities and goals to make the program effective and efficient.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Recommended solutions related to routing issues and proposed procedural changes to managers.
- Maintained calendars of upcoming events, meetings and deadlines.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Town Clerk
Town of Clyde
Clyde, NC
03.2023 - 05.2023
- Maintained official town records and documents for public access and transparency.
- Assisted residents with inquiries regarding town services and regulations.
- Coordinated municipal meetings, prepared agendas, and recorded minutes accurately.
- Managed correspondence, including emails, letters, and notices to residents.
- Facilitated communication between town officials and the community effectively.
In-Home Social Worker
Haywood County Health Department
Clyde, NC
04.2021 - 01.2023
- Conducted assessments to evaluate client needs and develop tailored intervention plans.
- Collaborated with community organizations to coordinate resources and referrals for clients.
- Provided crisis intervention and support services to individuals and families in distress.
- Documented case notes and maintained accurate records in compliance with regulations.
- Educated clients on available health resources and coping strategies for daily challenges.
- Advocated for clients' rights within healthcare systems and social services networks.
- Participated in team meetings to discuss case progress and share insights with colleagues.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Developed individualized service plans with clients to address their identified goals.
- Maintained lists of resources helpful to clients.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Collaborated with family members to provide comprehensive support services to clients.
- Assessed safety risks for children living at home or in foster care settings.
- Educated clients about the impact of trauma on mental health and well-being.
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
- Evaluated and addressed individual client needs and concerns.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Waitress
Jukebox Junction
Canton, North Carolina
05.2015 - 03.2021
- Provided exceptional customer service in a fast-paced diner environment.
- Took accurate food and drink orders from customers at the counter.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on service procedures and menu items.
- Collaborated with kitchen staff to ensure timely order preparation.
- Handled payment transactions accurately using point-of-sale system.
- Resolved customer complaints quickly to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
Education
Bachelor of Social Work -
Western Carolina University
Cullowhee, NC05-2021
Skills
- Team coordination
- Meeting facilitation
- Time management
- Billing administration
- Conflict resolution
- Team collaboration
- Best practices implementation
- Multitasking and organization
- Workflow management
Timeline
HOP Coordinator/Program Manager
Hights
06.2023 - Current
Town Clerk
Town of Clyde
03.2023 - 05.2023
In-Home Social Worker
Haywood County Health Department
04.2021 - 01.2023
Waitress
Jukebox Junction
05.2015 - 03.2021
Bachelor of Social Work -
Western Carolina University
Similar Profiles
Mason FrankMason Frank
Mechanical Engineer at Olympic Hights Community High SchoolMechanical Engineer at Olympic Hights Community High School
Glendy MendozaGlendy Mendoza
Branch Manager at Hights FinanceBranch Manager at Hights Finance
Teresa McelvyTeresa Mcelvy
Caregiver/Activity Dietary Aide at Oakdale Hights Senior LivingCaregiver/Activity Dietary Aide at Oakdale Hights Senior Living
Robert HensleyRobert Hensley
Store Associate at SAVMOR FoodsStore Associate at SAVMOR Foods
Brian OttavianoBrian Ottaviano
Program Manager and On-site Qualified Professional at Open Hearts Art CenterProgram Manager and On-site Qualified Professional at Open Hearts Art Center