Haley Blain
Leander,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Executive Assistant to COO
Continental Automotive Group
2023.06 - Current
- Be available to assist with COO's needs at any given time.
- Send emails to corporate staff and create spreadsheets/Google Forms based on the information that is provided.
- Make sure items that are delivered on a daily basis are distributed to the correct parties in a timely manner.
- Monitor COO's calendar/voicemail and notify him when he has an upcoming meeting/event to attend.
- When COO is out of town, check his house for packages & bring them to the office. On certain days, stay at his house to care for his dogs.
- Assist with other misc. tasks the COO may need done.
Online Reputation Specialist
Continental Automotive Group
2021.05 - Current
- Optimized website content and images to improve search engine rankings.
- Create SEO blurbs for stores.
- Monitored feedback across various public platforms for Continental Automotive Group's 8 locations & ensure everything gets responded to.
- Organize tasks & handle incoming requests through Spiceworks ticketing system
- Get with store managers on negative feedback & come up with a solution to rectify the client's concerns.
- Write monthly radio scripts.
- Write charity stories for our Subaru dealership.
- Order items & make deliveries to the dealerships as needed.
- Work with spreadsheets and Google forms to gather/track data.
- Aid in keeping store websites updated.
Receptionist
Austin INFINITI
2020.01 - 2021.05
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Public Relations
Austin Community College
Austin, TX06.2025
Skills
- Providing Executive Support
- Interpersonal Verbal and Written Communication Skills
- Logistics and Schedule Management
- Social Media Knowledge
- Knowledge of Reputation Platforms
- Writing in such a way that is beneficial to company's reputation.
Timeline
Executive Assistant to COO
Continental Automotive Group
2023.06 - Current
Online Reputation Specialist
Continental Automotive Group
2021.05 - Current
Receptionist
Austin INFINITI
2020.01 - 2021.05
No Degree - Public Relations
Austin Community College
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