Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Blossom

Berwick,PA

Summary

Proven leader and efficient packer, adept at enhancing team performance and warehouse operations. At Kawneer, I spearheaded quality control initiatives, reducing damaged items by a significant margin, and fostered a culture of continuous improvement. Skilled in product packaging and fostering teamwork, I consistently exceed packing quotas while maintaining high standards of workplace safety and efficiency.

Overview

12
12
years of professional experience

Work History

Warehouse Packer

Kawneer
02.2018 - 04.2021
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Created shipping labels to complete daily order processing.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
  • Organized items on racks, shelves and bins to maintain established order.
  • Restocked products and rotated items according to standard procedures.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Reviewed orders to verify products met specifications.

Manager

Jimmy John's
08.2016 - 07.2018
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.

Store Clerk/ Cook

Tuzzi's Bakery
08.2013 - 06.2014
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
  • Operated POS systems to accurately process customer purchases.
  • Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Increased repeat business through exceptional customer service that fostered loyalty among patrons.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Improved store's visual appeal by meticulously organizing products and ensuring shelves were always fully stocked.
  • Coordinated with vendors to ensure timely product deliveries, keeping shelves stocked with popular items.
  • Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
  • Ensured store cleanliness and safety, performing regular clean-up and maintenance tasks.
  • Fostered welcoming store atmosphere, greeting customers warmly upon entry.
  • Provided guidance and support to new hires, promoting teamwork and productivity.

Cook/Server

Laubach's
09.2009 - 11.2010
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Education

Diploma -

Berwick Area High School
Berwick, PA

Skills

  • Punctual and Reliable
  • Attention to Detail
  • Teamwork
  • Product Packaging
  • Product packing
  • Heavy Lifting
  • Time Management
  • Warehouse Safety
  • Shipment Preparation
  • Package handling
  • Order Processing
  • Package labeling
  • Efficient Packing
  • Quality Control
  • Labeling Accuracy
  • Workplace Cleanliness
  • Maintaining equipment
  • Flexible Schedule
  • Documentation And Reporting
  • Product Inspections
  • Product Inspection
  • Load Planning
  • Product restocking
  • Dependable and reliable
  • Motivated Team Player
  • Packing and shipping
  • Quick Learner
  • Stocking
  • Decision-Making
  • Storage Organization
  • Warehousing functions
  • Product Labeling
  • Staff Training
  • Order Fulfillment
  • Data Entry
  • Data Processing

Timeline

Warehouse Packer

Kawneer
02.2018 - 04.2021

Manager

Jimmy John's
08.2016 - 07.2018

Store Clerk/ Cook

Tuzzi's Bakery
08.2013 - 06.2014

Cook/Server

Laubach's
09.2009 - 11.2010

Diploma -

Berwick Area High School

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Haley Blossom