Haley Boedighiemer

Being a Guest Service Manager provided me with the opportunity to assist guests with any concerns during or after their experience at the store. Provided excellent guest care and hospitality

• Trained over six Guest Service Assistants and currently manage three, along with seventeen cashiers.
• Made accurate schedules that best suited business sales, and provided coverage during all business hours.
• Met and exceeded the regional goal for "Overall Satisfaction" for over two periods.
• Provided excellent guest care and hospitality.
• Had the authority to hire team members for the bakery, deli, produce, and guest service departments. I am cross-trained in Bakery, Floral, Produce, Grocery, Meat/Seafood department, and Prepared Foods.

I am also one of the key holders for the store, which consists of opening or closing the store in a way that best suits the business without an Assistant Store Manager or Store Manager. I have the authority to override team members' clocking in and out, and assist team members outside of my department involving scheduling issues.

Assisted the Guest Service Manager and cashiers with cash handling, cash handling paperwork, cleanliness in the front end, and store. Provided generous guest care, and issued refunds and product replacements.