Haley Bourne
Knoxville,TN
Summary
Compassionate and skilled Speech-Language Pathology Assistant with experience in providing support to speech-language pathologists in diverse educational settings. Possess a strong understanding of speech and language development techniques, and adept at conducting therapy sessions and preparing materials for treatment. Demonstrated ability to improve communication skills in students across various age groups, leading to enhanced interaction abilities within community and educational environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Speech-Language Pathologist Assistant
Advance Therapy Services
Memphis, TN
08.2025 - Current
- Provided instruction on speech production techniques to improve articulation accuracy.
- Facilitated group therapy sessions focusing on social communication skills.
- Collaborated with educational professionals to provide comprehensive support for patients and treatment plans.
- Collected and compiled data to document client performance and assess program quality.
- Implemented augmentative communication systems such as picture boards or sign language when necessary.
- Supported clients in practicing communication skills through engaging activities.
Account Manager/Recruiter
Insight Global
Memphis, TN
08.2024 - 07.2025
- Build and maintain strong relationships with clients to ensure their needs are met and they are satisfied with the services provided.
- Act as the main point of contact between the client and the company, communicating via phone, email, and face-to-face meetings.
- Address and resolve any client issues or complaints promptly and effectively.
- Work closely with internal departments to ensure client requests are fulfilled and projects are completed on time.
- Collect and analyze data on client behavior and preferences to better understand their needs and improve service delivery.
- Develop and implement account strategies to achieve client goals and drive business growth.
Intern
Little Sprouts Speech Therapy
Knoxville, TN
02.2024 - 05.2024
- Collaborated effectively with team members across departments, fostering a cohesive work environment conductive to accomplishing shared objectives.
- Gained valuable experience working in a specific industry, applying learned concepts directly into relevant work situations.
- Gathered, organized, and input information into digital database.
- Generating reports detailing findings and recommendations.
Server
Knoxville Farmacy
Knoxville, TN
10.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Representative
Target
Knoxville, TN
08.2020 - 04.2021
- Collaborated with sales team to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Handled customer inquiries and suggestions courteously and professionally.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Audiology and Speech Pathology
University of Tennessee Knoxville
Knoxville, Tennessee05.2024
Skills
- Articulation therapy
- Data collection
- Schedule coordination
- Fluency training
- Treatment documentation
- Language development strategies
- Implemented and tracked IEP goals to support individualized student progress
Certification
Licensed Speech-Language Pathology Assistant (SLP-A) – State of Tennessee
Timeline
Speech-Language Pathologist Assistant
Advance Therapy Services
08.2025 - Current
Account Manager/Recruiter
Insight Global
08.2024 - 07.2025
Intern
Little Sprouts Speech Therapy
02.2024 - 05.2024
Server
Knoxville Farmacy
10.2021 - 05.2023
Customer Service Representative
Target
08.2020 - 04.2021
Bachelor of Science - Audiology and Speech Pathology
University of Tennessee Knoxville