- Horseback Riding
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Pilates
Haley Bousquet
Jacksonville
Summary
Dedicated to offering exceptional assistance to team members and clients. Excels at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Known for a positive and upbeat demeanor, possesses strong relationship-building abilities. Background in various office settings, knowledgeable about security, service, and clerical requirements. Thrives in fast-paced environments, taking on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Well-organized professional with varied experiences in administrative roles. Goal is to increase overall efficiency while maintaining filing systems and effectively screening and answering numerous phone lines on a daily basis.
Overview
4
4
years of professional experience
Work History
PRN Front Desk
Baptist Memorial Hospital-North Mississippi
12.2024 - 04.2025
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Checked in Patients to the ER
- Worked flexible hours across night, weekend, and holiday shifts.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Front Desk Receptionist
Atlantic Eye Institute
05.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Resolved customer problems and complaints.
Restaurant Waiter
Salt Life
05.2023 - 08.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Receptionist
CPR Contracting
05.2022 - 08.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
Receptionist
Dry Bar
03.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered phones promptly and directed incoming calls to the correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Restaurant Hostess
Tijuana Flats
04.2021 - 06.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Science - Allied Health Studies/ Nursing
University of Mississippi
05.2026
High School Diploma -
The Bolles High School
05.2022
Skills
- Service Quality
- Cash handling
- Food presentation
- Table setting
- File Management
- Administrative Support
- Scheduling
- Bookkeeping
- Time Management
- Schedule Management
- Organization Skills
- Greeting and Seating Clients
- Reservations Coordination
- [Equipment] operation
- Dependable and responsible
- Analytical thinking
- Interpersonal communication
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Interests
Timeline
PRN Front Desk
Baptist Memorial Hospital-North Mississippi
12.2024 - 04.2025
Front Desk Receptionist
Atlantic Eye Institute
05.2024 - 08.2024
Restaurant Waiter
Salt Life
05.2023 - 08.2023
Receptionist
CPR Contracting
05.2022 - 08.2022
Restaurant Hostess
Tijuana Flats
04.2021 - 06.2021
Receptionist
Dry Bar
03.2021 - 10.2021
High School Diploma -
The Bolles High School
Associate of Science - Allied Health Studies/ Nursing
University of Mississippi
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