Haley Bowen
Paris
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Enterprise Account Manager
Charter Communications, Spectrum
06.2024 - Current
- Collaborated with customers to learn business operations
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
- Developed creative solutions to meet individual client needs.
- Facilitated regular meetings with clients to review progress, address concerns, and discuss future opportunities.
- Successfully negotiated multi-year contracts, resulting in long-term business commitments and increased profitability.
- Generated new contacts through networking and cold calling.
- Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately.
Business Development Representative
Charter Communications, Spectrum
06.2021 - 05.2024
- As a valuable member is a startup team, I excel in adaptability and rapid collaboration with leaders to enhance procedures, leading to swift implementation and a reduction in BDR downtime. I am also dedicated to training and mentoring junior sales representatives, fostering a supportive team environment, and facilitating their professional growth.
- Formulated comprehensive account plans with defined objectives, timelines, and KPIs for successful client management. Demonstrated an adaptive sales approach through continuous evaluation, refining techniques for optimal outcomes. Proven track record of expanding business via strategic network development and identification of new prospective clients.
- I have successfully developed a robust business pipeline using a combination of cold and warm techniques, strategically utilizing Salesforce, ZoomInfo, Sales Navigator, and Outreach strategies. This approach has consistently resulted in booking meetings and exceeding sales quotas.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team (11% for our team contribution to the company while maintaining 100% on target with an 85% qualified opportunity rate).
Store Manager
Dollar General
04.2015 - 07.2021
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
Corrections Officer
Collin County Sheriff Office
10.2013 - 03.2015
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Authored incident reports for management on violations and discrepancies.
- Routinely counted inmates and in response to potential security breaches.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Manager
Nebraska Book Company
07.2009 - 10.2013
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Education
No Degree - Criminal Justice
Paris Junior College
Paris, Texas, TX01-2007
Skills
- Customer relationship management
- Collaborative mindset
- Salesforce proficiency
- CRM proficiency
- Account management
- Territory management
- Customer service
- Teamwork and collaboration
- Attention to detail
Timeline
Enterprise Account Manager
Charter Communications, Spectrum
06.2024 - Current
Business Development Representative
Charter Communications, Spectrum
06.2021 - 05.2024
Store Manager
Dollar General
04.2015 - 07.2021
Corrections Officer
Collin County Sheriff Office
10.2013 - 03.2015
Manager
Nebraska Book Company
07.2009 - 10.2013
No Degree - Criminal Justice
Paris Junior College
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