Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Haley Brown

New Castle

Summary

Dynamic and reliable professional with a strong background in customer service at Sinclair Gas Station. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and POS operations, consistently maintaining accuracy and efficiency while fostering a positive shopping environment. Committed to excellence and teamwork in fast-paced settings.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations. To obtain more work experience and get into new environments so I can grow and take care of my family. To also obtain a position that offers me a constructive workplace for communicating and interacting with customers and people. I would love to secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people and to solve customer's problems in an effective/creative manner. I have strong multitasking skills and fast learning ability to ensure quick contribution to your customer service satisfaction!

Overview

4
4
years of professional experience

Work History

Cashier

Sinclair Gas Station
04.2022 - 06.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to promote safety and efficiency.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled cash and credit payments, ensuring compliance with financial policies.
  • Provided support in inventory management by restocking shelves as needed.
  • Resolved customer complaints promptly, fostering a positive shopping environment.
  • Addressed customer needs and made product recommendations to increase sales.

Delivery Driver

Amazon
02.2020 - 11.2020
  • Operated delivery vehicles safely and efficiently, ensuring timely package arrival.
  • Navigated diverse routes using GPS technology to optimize delivery schedules.
  • Maintained accurate records of deliveries and vehicle inspections for accountability.
  • Assisted in training new drivers on operational procedures and safety protocols.
  • Implemented best practices for route management, contributing to improved delivery efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Monitored inventory levels in transit, coordinating with logistics for restocking needs.
  • Resolved customer inquiries and delivery issues professionally, enhancing customer satisfaction.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

Boardman High School
Boardman, OH

No Degree - General Studies

Eastern Gateway Community College
Youngstown, OH
05-2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash drawer balancing
  • POS system operations
  • Multitasking and organization
  • Inventory restocking

Timeline

Cashier

Sinclair Gas Station
04.2022 - 06.2024

Delivery Driver

Amazon
02.2020 - 11.2020

Boardman High School

No Degree - General Studies

Eastern Gateway Community College
Haley Brown