HALEY BRYANT
Alabaster,AL
Summary
Detail-oriented individual with exceptional communication and presentation skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for successful prospective calls that have resulted in signed contracts.
Overview
7
7
years of professional experience
Work History
Project Coordinator / Project Specialist II
Main Street Inc
10.2021 - Current
- Performed demo calls using Teams and Webinar platforms to newly onboarded FI's and prospective clients
- Communicated with Sales and Account Management to answer prospect questions and AM Support emails
- Onboarded new Financial Institutions
- Verified work orders and cases in Salesforce to ensure pricing and account type updates were correct
Client Service Representative II
Main Street Inc
04.2021 - 10.2022
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Met customer call guidelines for service levels, handle time and productivity.
Data Entry Specialist
Annie McClinton
03.2020 - 12.2020
- Completed accurate and efficient data entry and database updates to support business operations
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Scanned and stored files and records electronically to reduce paper files and secure data
Team Leader
Chick Fil A
03.2018 - 07.2019
- Offered training and support to keep team members motivated and working toward objectives
- Delegated daily tasks to team members to optimize group productivity
Skills
- Presentation creation and delivery
- Training and development
- Project recordkeeping
- Verbal and written communication
- Time management
Timeline
Project Coordinator / Project Specialist II
Main Street Inc
10.2021 - Current
Client Service Representative II
Main Street Inc
04.2021 - 10.2022
Data Entry Specialist
Annie McClinton
03.2020 - 12.2020
Team Leader
Chick Fil A
03.2018 - 07.2019
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