Haley Cadena
Abilene,TX
Summary
Dedicated professional with strong customer service skills and adaptability in fast-paced environments. Proven ability to enhance customer satisfaction and streamline operations.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Drive-Thru Cashier
Burger Street
Hurst, Texas
10.2020 - 11.2025
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service in a fast-paced drive-thru environment.
- Took customer orders accurately and repeated them for confirmation.
- Maintained cleanliness and organization of work area during shifts.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Received payment from customers and made change as needed.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Maintained knowledge of current menu items, prices, and promotions.
Preschool Teacher
Rainbow Bible School
Abilene, TX
01.2025 - 07.2025
- Developed engaging lesson plans for diverse preschool age groups.
- Facilitated daily activities to promote social and emotional skills.
- Managed classroom environment to ensure safety and organization.
- Implemented creative arts and crafts projects to enhance learning experiences.
- Coordinated with staff to create a nurturing educational atmosphere.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Daycare Teacher
Day Nursey Of Abilene
Abilene, Texas
08.2023 - 11.2024
- Created engaging lesson plans for diverse age groups at a local daycare.
- Supervised children's activities to ensure safety and compliance with regulations.
- Facilitated communication between parents and staff regarding child development.
- Organized daily schedules to balance education, play, and rest effectively.
- Developed age-appropriate educational materials to enhance learning experiences.
- Implemented behavior management strategies to promote positive interactions among children.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Ensured safety of all children by monitoring playground equipment use.
Server
El Chico Cafe
Abilene, TX
10.2023 - 10.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining a positive guest experience.
- Resolved guest complaints promptly to enhance satisfaction and loyalty.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Personal Caregiver
Self Employed Services
Abilene, TX
08.2021 - 07.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Maintained clean, safe, and well-organized patient environment.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided basic grooming and hygiene assistance to patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Student Teacher
Abilene Independent School District
Hurst
08.2022 - 05.2023
- Developed lesson plans aligned with curriculum standards and student needs.
- Facilitated classroom activities that engaged students in active learning experiences.
- Collaborated with mentors to improve teaching strategies and classroom management.
- Supported diverse learners by adapting materials for different educational needs.
- Evaluated student work, provided feedback, and tracked their progress over time.
- Observed teachers in classrooms to improve skills and communication.
- Developed deeper understanding of teaching strategies with increasing responsibility for student learning.
- Developed lesson plans and activities to engage students in the learning process.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Accepted constructive criticism and feedback with positivity in areas requiring improvement.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Education
Abilene High School
Abilene, TXSkills
- Customer service
- Cash handling
- Order management
- Point of sale
- Time management
- Team collaboration
- Communication skills
- Lesson planning
- Classroom management
- Active listening
- Creativity in teaching
- Coin and currency counting
- Adaptability and flexibility
- Cash register operations
- Creative thinking
- Professionalism
- Cash management
- Cooperative attitude
- Multitasking and organization
- Payment processing
- Order bagging
- Food handling safety
- Payment handling
- POS systems operation
- Drive-thru system familiarity
- Problem-solving
- POS system operation
- Food service
- Friendly and outgoing
- Cleaning and sanitation
Certification
- CPR certification
- AED certification
- First aid certification
- Teachers aid certification
- Drivers license
Affiliations
- Slow pitch softball
Timeline
Preschool Teacher
Rainbow Bible School
01.2025 - 07.2025
Server
El Chico Cafe
10.2023 - 10.2024
Daycare Teacher
Day Nursey Of Abilene
08.2023 - 11.2024
Student Teacher
Abilene Independent School District
08.2022 - 05.2023
Personal Caregiver
Self Employed Services
08.2021 - 07.2024
Drive-Thru Cashier
Burger Street
10.2020 - 11.2025
Abilene High School