Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Haley Campbell

Central City,KY

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Central City Convention Center
Central City, KY
10.2022 - Current
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Used company badging system to create badges for new employees and visitors.

Team Member

Pizza Hut
07.2022 - 10.2022
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Processed and retrieved customer special orders.

Education

High school diploma -

Muhlenberg County High School
05.2022

Skills

  • Issue handling
  • Cash transactions
  • Front office management
  • Team collaboration
  • Technologically savvy
  • Oral and writing communication
  • Email and telephone decorum
  • Customer assistance and interaction
  • Listening skills
  • Office supplies ordering
  • Facility Cleaning
  • Safety understanding
  • Reliable & trustworthy
  • Planning & organizing
  • Telephone etiquette

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Receptionist - Central City Convention Center
10.2022 - Current
Team Member - Pizza Hut
07.2022 - 10.2022
Muhlenberg County High School - High school diploma,

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Haley Campbell