Summary
Overview
Work History
Education
Accomplishments
Timeline
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Haley Campbell

Tacoma,WA

Summary

Over 10 years of administrative expertise with a focus on effective communication, innovation, adaptability and relationship building. Thrives in a fast paced environment while navigating highly-visible issues under pressure. Self-motivated people person eager to take on new challenges with a passion for quality and creativity.

Overview

10
10
years of professional experience

Work History

Office Administrator - City Council

City of Tacoma
Tacoma, WA
02.2021 - Current
  • Administrator to four of the City Council Members, including the Deputy Mayor, offering non-partisan guidance and support on time management, public image, and internal processes.
  • Collaborates with media, departments city-wide, and internal and external stakeholders on requests for action.
  • Solves immediate and urgent issues while keeping Council Members and the leadership teams informed across various communication channels.
  • Manages the Council's ever-changing daily schedules while maintaining confidentiality around sensitive information.
  • Provides excellent customer service to constituents in high-stress situations on sensitive topics.
  • Assists with tracking of budget, credit card reconciliation, and invoice payments. Handles planning and booking of all travel.
  • Completes all public disclosure requests in a timely manner.
  • Provides growth opportunities to teammates by acting as Training and Safety Coordinator for the department.
  • Leads and collaborates on projects that contribute to office efficiency and well-being, such as our Council's first official logo wear.

Administrative Assistant

City of Tacoma - Office of Health & Safety
Tacoma, WA
08.2019 - 02.2021
  • Managed scheduling and meeting resources for the entire office.
  • Project collaboration throughout various departments city-wide, creating and presenting materials to successfully meet deadlines.
  • Redesigned the City's Safety trainings with freshly branded materials. Active member of the review team for the Safety logo design and Safety Committee Guide.
  • Acted as Timekeeper for Workers Compensation office and bill management for the team.
  • Plan logistics of large trainings and handle team enrollments as Training Representative.
  • Preparation, distribution, and storage of digital and physical files as a Recordkeeper.
  • Accurately completes all incoming Public Disclosure Requests in a timely manner.
  • Steward for SharePoint, Microsoft Teams and various other electronic platforms.

Library Technician

Caserma Ederle Library USAG Italy
Vicenza, Italy
10.2016 - 02.2019
  • Established and facilitated the Vicenza Writer's Group.
  • Proposed and maintained our USAG Italy Facebook Page.
  • Promoted the library on a live radio spot bi-weekly.
  • Played a key role in the post-wide reading event each year alongside other events.
  • Held fundamental role in the reorganization of library spaces, such as our Makerspace transformation.
  • Sustained weekly event programming. Created and maintained new displays.
  • Coordinated with partner libraries to fulfill requests.

Director of First Impressions

Mercedes-Benz Dealership
, Peoria, AZ / Richmond, VA
01.2015 - 10.2015
  • Screened a high volume of internal and external communications, managed front of dealership, and sales appointments.
  • Acted as a personal assistant to the management team.
  • Created advertisements, ran our Facebook page, and coordinated marketing events to increase foot traffic.
  • Organized files, developed spreadsheets, faxed reports, and completed customer pay tickets.
  • Filed merchandise and invoices.
  • Cross-trained to take service calls.
  • Handled all supply orders and vendor tickets for the dealership.

Education

Academic Certification - Creative Writing

Rio Salado Community College
Tempe, AZ
12.2019

Associate of Arts - Literature

Tacoma Community College
Tacoma, WA

Accomplishments

  • Received Council recognition for programming and supervision of two youth internship pilots: Next Move and Jobs253.
  • Medal of Achievement for Civilian Service from the USAG Italy Garrison Commander for exemplary customer service.
  • Graduate of the City of Tacoma's Continuous Improvement Program and Developing and Implementing an Outward Mindset training.
  • Published a written interview in the TPU Family Safety & Health Magazine as a member of the Safety creative writing committee.
  • Spearheaded initiatives such as the CMO Employee Survey Action Team and the Safety SharePoint Site merger.
  • Assisted in creation of city-wide trainings including De-Escalation and Active Threat.
  • Completed Linked In Learning's administrative professional learning pathway.

Timeline

Office Administrator - City Council

City of Tacoma
02.2021 - Current

Administrative Assistant

City of Tacoma - Office of Health & Safety
08.2019 - 02.2021

Library Technician

Caserma Ederle Library USAG Italy
10.2016 - 02.2019

Director of First Impressions

Mercedes-Benz Dealership
01.2015 - 10.2015

Academic Certification - Creative Writing

Rio Salado Community College

Associate of Arts - Literature

Tacoma Community College

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Haley Campbell