Haley Cardot

• Handle daily cashwork operations, managing business cash totaling over $10,000 with accuracy and accountability
• Manage daily bank deposits between $1,000-$6,000, ensuring accurate handling and documentation of store funds
• Complete nightly closing procedures, including securing all store funds in the vault
• Fulfill and ship online and in-store purchases, ensuring timely and accurate order processing
• Assist customers with bill payments and account inquiries; provide account information to sales associates as needed
• Direct phone calls to appropriate departments and guide customers to various locations within the store
• Support store promotions by helping conduct sales contests and encouraging charge card sign-ups
• Conduct inventory of supplies and compile restocking lists to maintain operational readiness
• Gift-wrap merchandise for customers, maintaining business standard for presentation and service
• Provide sales floor support during peak times and staffing shortages to ensure seamless customer service
• Assist with event preparation, organizing resources for storewide pre-sale events
• Build strong rapport with repeat customers, fostering loyalty through consistent and attentive service
• Collaborate with management and fulfill additional responsibilities as assigned to support store operations
• Strive to ensure complete customer satisfaction by providing attentive, personalized service and promptly resolving concerns

· Proficient in multitasking and preparing multiple drinks efficiently

• Memorized over 90 menu items to create customized beverages for more than 200 customers a day
• Built rapport with new and returning customers to promote the company’s mission and values
• Assisted in training new hires on menu items, computer systems, company standards, and customer service expectations
• Accurately managed cash flow operations totaling $1,000- $4,000 per day
• Optimized workflow by maintaining a clean and organized work space

• Effectively converted patient medical records to digital format
• Managed appointment logistics for patients, including rescheduling and cancellations
• Executed thorough sanitation processes on medical equipment
• Maintained regular maintenance of patient garments