Summary
Overview
Work History
Education
Skills
Timeline
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Haley Carroll

Chestertown,MD

Summary

Organized and dedicated Accounts Receivable Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Accurately managing and reconciling several bank accounts. Recording millions of dollars in payments a week.

Overview

7
7
years of professional experience

Work History

Accounts Receivable Specialist

Gillespie & Son Inc
04.2022 - Current
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Completed any necessary transfers between our internal accounts as directed
  • Record millions of dollars of payments a week via ACH, check, cash and credit cards.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.

Administrative Assistant/Accounts Receivable Specialist

Alger Oil & Propane
09.2018 - 03.2022
  • Process daily delivery tickets- billing oil, propane, diesel, and gasoline deliveries to correct customer accounts.
  • Process and bill HVAC services provided.
  • Keep record of daily mileage and product inventory on all delivery trucks.
  • Update spreadsheets and databases to track, analyze and report on performance and sales data.
  • Accept/collect and Process payments via check, credit card, or cash.
  • Open/terminate customer accounts.
  • Pull and process purchase orders for materials bought by company.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Schedule daily appointments/emergency service calls for technicians.

Administrative Assistant

Cambio WiFi
02.2018 - 09.2018
  • Answered multi-line phone system, greeting customers friendly and professionally.
  • Provided excellent customer service, helping customers understand their bills.
  • Upsold higher packages to increase revenue while giving customer better quality of product.
  • Process and post payments to customer accounts.
  • Received and processed daily mail.
  • Established warm relationships with customers.
  • Organized equipment
  • Effectively schedule multiple daily appointments for technicians.

Education

Associate of Arts - Business Administration

Chesapeake Community College
Wye Mills, MD
12.2025

High School Diploma -

Kent County High School
Worton, MD
06.2015

Skills

  • 65 WPM typing speed
  • Account Reconciliation
  • Scheduling
  • Multi-line phone proficiency
  • Recordkeeping
  • Proficient with Microsoft applications
  • Data inputting
  • Credit and collections

Timeline

Accounts Receivable Specialist

Gillespie & Son Inc
04.2022 - Current

Administrative Assistant/Accounts Receivable Specialist

Alger Oil & Propane
09.2018 - 03.2022

Administrative Assistant

Cambio WiFi
02.2018 - 09.2018

Associate of Arts - Business Administration

Chesapeake Community College

High School Diploma -

Kent County High School

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Haley Carroll