Haley Cervantes
West Covina,CA
Summary
Effective Student committed to learning and developing skills in sales and team contribution. Self-directed and energetic with superior performance in autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Travel Nanny
Self Employed Services
06.2022 - Current
- Provide exceptional childcare services while traveling domestically and internationally.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivered feedback.
- Administered basic first-aid and medication in emergency situations.
Retail Sales Associate
Hacienda Outlet
06.2021 - 03.2022
- Delivered outstanding customer service, ensuring high satisfaction and repeat business
- Managed inventory, restocked shelves, and maintained a clean and organized sales floor.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened, shelved and, merchandised new products in visually appealing and organized displays for optimal sales promotions.
Office Assistant
West Covina High School
08.2019 - 03.2020
- Assisted administrative staff with various office tasks including filing, data entry, and scheduling
- Provided support during school events and managed communication with students and parents.
- Prepared and edited documents to produce precise, accurate, and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
Bachelor of Arts - Marketing
California State University - Fullerton
Fullerton, CA05.2025
Skills
- Customer Engagement
- Performance Management
- Operations Management
- Skilled Multi-tasker
- Planning & Scheduling
Certification
Google Ads Essential Training
SEO Foundations
Timeline
Travel Nanny
Self Employed Services
06.2022 - Current
Retail Sales Associate
Hacienda Outlet
06.2021 - 03.2022
Office Assistant
West Covina High School
08.2019 - 03.2020
Bachelor of Arts - Marketing
California State University - Fullerton
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