Versatile and dynamic, with a proven track record. I excel in emergency response and building customer relationships. My expertise spans from effective communication systems to meticulous cash handling, accompanied by a commitment to exceptional customer service and attention to detail.
Overview
7
7
years of professional experience
Work History
Security Officer
Winstar World Casino And Resort
Thackerville, OK
11.2024 - Current
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Operated communication systems between officers stationed throughout the facility.
Monitored premises and recorded activity in daily officer reports.
Provided friendly and professional assistance to employees, visitors and customers.
Assisted with crowd control during large events held at the facility.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Vault Clerk
Border Casino
Thackerville, OK
11.2023 - 11.2024
Used manual and mechanical means to count and verify monetary values.
Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
Maintained accurate records of pending transfers and monetary transactions.
Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
Cosmetologist
Anthony David Salon
Fort Smith, AR
10.2021 - 02.2022
Introduced customers to cutting-edge beauty trends and products where applicable.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Provided consultations to clients on beauty treatments, products and services.
Washed, colored, cut and styled hair for high volume of clients daily.
Developed a loyal client base through excellent customer service.
Ensured proper sanitation practices were followed at all times.
Updated and maintained customer information records and beauty services provided.
Cosmetology Student
Arthur's Beauty College
Fort Smith, AR
08.2020 - 09.2021
Communicated effectively with colleagues regarding product recommendations and client needs.
Participated in continuing education classes to stay up-to-date on trends.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Used strong communication skills to effectively speak to potential clients and develop business relationships.
Responded to customer inquiries by phone, email, and in person.
Lead Sales Key Holder
Dollar General
Wister, OK
08.2017 - 07.2021
Collaborated with management to determine key tasks and delegate to staff members.
Bagged or packaged purchases and wrapped gifts.
Inspected merchandise regularly for quality assurance purposes.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Supervised bank deposits and security procedures to support store opening and closing.
Maintained accurate records of all sales transactions.
Ensured compliance with all applicable laws regarding the sale of alcohol and tobacco products or age restricted items.
Organized store by returning merchandise to proper areas and restocked displays.
Handled returns and exchanges according to company policies.
Handled customer inquiries and complaints with professionalism and patience.