Haley Choi
New York,NY
Summary
Proactive, detail-oriented professional with experience partnering with users and technical teams to translate complex needs into practical solutions. Skilled in problem-solving, stakeholder alignment, and driving successful implementations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Associate Software Implementation Consultant
Veeva Systems
New York, USA
06.2024 - Current
- Worked closely with client teams to understand end-user workflows, identify pain points, and define success criteria for Veeva Vault Clinical deployments.
- Translated business and operational requirements into system configurations, bridging customers, product teams, and technical partners.
- Delivered and iterated on configurations through 4-week agile sprints to support a smooth 10-week go-live and sustained user adoption.
- Led system demos and review sessions with client stakeholders to drive alignment, gather feedback, and support decision-making.
- Partnered with product teams to translate customer feedback into a new feature that simplified study startup submission and approval processes, consolidating two parallel processes into a single workflow.
Associate Scientist - Viral Vaccines R&D
Pfizer
Pearl River, USA
06.2023 - 06.2024
- Improved virus propagation workflows for SARS-CoV-2, Influenza, and HMPV by designing and executing experiments that streamlined downstream preclinical testing.
- Analyzed complex experimental data and scientific literature to identify bottlenecks, inform process improvements, and guide research decisions.
- Planned and executed experiments supporting vaccine development and formulation studies in a regulated R&D environment.
- Partnered with cross-functional teams to align on objectives, share findings, and maintain progress across concurrent projects.
- Applied rigorous testing, validation, and documentation practices using laboratory tools and protocols.
Front Desk Associate
The Studio Pilates
Atlanta, USA
04.2023 - 06.2023
- Supported the studio’s transition to an integrated business management system, managing client communication and retention during the changeover.
- Drove a 23% increase in client registrations within two months through targeted outreach and retention strategies.
Viral Vaccines R&D Intern
Pfizer
Pearl River, USA
05.2021 - 08.2022
- Supported implementation of advanced cell analysis tools for SARS-CoV-2 research and assisted with data analysis and testing workflows.
- Communicated complex scientific findings to cross-functional teams to support research decisions.
Education
Bachelor of Science - Biology
Emory University
Atlanta, GA05.2023
Skills
- Stakeholder Alignment & Communication
- Business Requirements Translation
- System Configuration & Validation (Veeva Vault)
- Agile Delivery (4-week Sprints)
- Client Adoption & Change Management
- Workflow Analysis & Problem Solving
- Cross-functional Collaboration
Leadership Experience
Co-Founder & President, The Women’s Network Emory, August 2020–December 2021
Atlanta, GA
- Co-founded and led a campus organization, growing membership by 1600% within four months through targeted social media campaigns and engagement initiatives.
- Recruited, trained, and managed a team of 25 board members and campus ambassadors.
- Led interviews with Fortune 500 female business leaders, overseeing outreach, interview preparation, and live discussions with audiences of 100+ attendees.
Timeline
Associate Software Implementation Consultant
Veeva Systems
06.2024 - Current
Associate Scientist - Viral Vaccines R&D
Pfizer
06.2023 - 06.2024
Front Desk Associate
The Studio Pilates
04.2023 - 06.2023
Viral Vaccines R&D Intern
Pfizer
05.2021 - 08.2022
Bachelor of Science - Biology
Emory University